Mungenast Alton Toyota

I am very late posting this review but I have never forgotten my wonderful service experience about one year ago. I was moving from Texas to Wisconsin over Easter in 2017. I have a 2006 Toyota Tundra and was towing a small camper. The truck started making a horrible noise when I stopped for gas in St. Louis. I stopped at the first rest area north of St. Louis. There were some older guys looking under the hood of a truck next to me. I asked them if they would look at the passenger side rear wheel. It had grease coming out of the wheel. They said it needed to be fixed before I could go any further. I called around to see if I could find anyone to fix it. I finally called the dealers in Alton. This dealership was open, the other was closing in 10 min. I drove right over and they got me in right away. They did not have one of the parts but said they could get it first thing Monday morning. They helped me get my trailer safely next to the service area, provided me with electricity and a loaner car. They were so very nice and helpful. The service manager even gave me his card with his home number to call on Easter weekend if I needed anything. The service coordinator did the same. I had a wonderful weekend in Alton exploring its small town hospitality and friendliness. I would HIGHLY recommend this service center to anyone. Everyone is family and makes you feel a part of the great Toyota family.nWONDERFUL people and GREAT service.

We got a 2020 4 runner to rent.

Amazing! Kevin was awesome as well as everyone who works there!nThey got my wife in a brand new car that she loves at the payment she wanted.nThey put me a used truck at a better rate and lower payment than I had originally. Saved me a lot of money!nGreat to work with and not pushy. They listen and dont try to oversell!nI highly recommend you shop here and will definitely go back next time!!

I loved everything about my experience buying my car here, and the employees are always very nice, friendly, and professional. The service center is always a great experience, and I will always bring my vehicle here for service. However, the employees here do not take the COVID-19 pandemic seriously at all, and when we were last there for a service, not a single employee was wearing a mask.

My husband is in the process of getting a RAV4 and we were totally taken care of! The staff was always courteous, friendly and helpful. All our questions were answered and they went above and beyond to make sure we were comfortable and happy. We would totally recommend them if you need a new car!!