Elligsen Automotive, Inc.

Worst experience I have ever had with a mechanic. They have had my fiancé’s vehicle for over a month, just to replace a ball joint and some suspension parts on ONE side of the vehicle. They have not been able to communicate anything and we have had to call them to find anything out. The last straw was today - we called this morning and they said it would be ready tonight to pick up after they had an alignment done on it. We planned to pick it up when we got off work. We called before leaving to go get it to ENSURE it would actually be ready and they said they could not do the alignment because there were other issues. Did the call to let us know? No. They did not. It had been 4 hours since our last conversation. Ridiculous and we are now going to pick up the car unfinished and take our business elsewhere. After a MONTH!

Needed my back brakes replaced as they were HORRIBLE. Called on a Friday and they said to drop it off Saturday morning around 9 and it would be done before noon. Dropped it off the night before so it would be there as I had to work. Called at 11:45 and it was done. The work he did was fast and perfect! He doesn't overcharge like all the other mechanics in town and he got me in and done in a VERY timely manner! Secretary was nice and very efficient. I will definitly be using him again in needed and HIGHLY recommend!!

Good service. Price was cheaper than anywhere else for a new water-pump. Gave their respects since they knew my dad passed away.

Very friendly people and accommodating! Going out of their way to accommodate my needs! They came very recommended for a reason!

Erich Elligsen at Elligsen Automotive is AMAZING. We were in Quincy from out of town when we started having issues with our car. We called him frantically 5 minutes before he closed (on a Saturday no less), and he said to come on by. When we got there he figured out it was a problem with our brakes, but needed to let them cool down a little first. While waiting for them to cool, he actually helped another person having trouble with their AC, figured out the problem immediately, and they were on their way. After our brakes cooled, he called AutoZone to find parts for us, saved us money on said parts, and even had them delivered to his shop. The car was fixed within an hour of the parts arriving. We couldn't believe that he was willing to stay late on a Saturday to help us out. He also finished the job faster than he put in his estimate, and therefore reduced our bill accordingly. I wish we lived closer, so we could always take our vehicle to him. Thank you Erich!