V & R Accounting

We would give this place 0 stars if that was an option. If you want someone who is attentive with details and focused on clients, this is not the Tax service for you. Our 2020 (2019 taxes) process was...fine. A little different from the smart tax expert we were used to, but thought we'd just stick with what we know. The 2020 taxes have been a nightmare. Constant follow ups to them about their own processes. It all culminated today when Sue (the owner) blew off our appointment because she believed we didnt upload our documents. We sat on a zoom call for 45 min, called the office twice and weren't given a reason until 2 hours post-appointment that supposedly they didn't have our documents and that's why she didn't come. We uploaded our documents over the weekend to their site, so unsure what that was about, but it is not an excuse to just ignore clients waiting on an appointment. We still have no rescheduled timeline. It's ok...it's only tax season. I'm sure there are plenty of CPA's available. Thanks for leaving us high and dry, V&R. Completely unacceptable.

They have done my taxes for many years and have always been easy to work with.

We had another great experience. As soon as we walked in we were welcomed and called by name. We didn't have to wait long and met with Sue for our appointment. We always appreciate the time that Sue spends with us while doing a fantastic job on our taxes.