Gem City Accounts Services

This place is just bad from the moment you walk in the door. They harass you on the phone and are the most rude people you have ever spoken with. Then you walk into the office and it is just a mess and they do not have their own business in order. Why would I want to pay someone who cannot even keep a small office clean and professional etiquette. You need to talk the talk if you are gonna act like you are better then everyone else on the phone. You work in a dump try again.

I called on behalf of my brother recently passed away. He received a disrespectful letter in the mail asking for a payment. I called to inquire about the bill and to discuss the disrespectful letter. I was upset, but was not screaming or using profanity. The lady I was talking to hung up on me. I can only hope that there are better more respectful agencies in this world.

Called and called for my feance and never answered said it was a third notice but we do not live in the area nor have we in over a year been to the place stated in the notice he never went to or got ther first or second they stated was sent out very rude and disrepectful

The most rude person I’ve ever had the displeasure of dealing with answered my call..after receiving an EXTREMELY rude notice full of spelling and grammatical errors.nnI had a change of address and apparently the notice was sent for an account I thought was closed for a minimal $ amount.nnAfter providing payment, I was all but hung up on when asking additional questions about how it got to this point (as I stated, I thought the account was closed)nnWhat an absolute joke.

Great company! Would recommend to any business owner having trouble collecting outstanding debts.