Vaughn Automotive - Chevrolet Buick GMC of Ottumwa

Bill and I had a spectacular experience at Vaughn motors last week while shopping for a new Cadillac. Our salesperson was Cameo Lathrop and boy was she good. She showed us around the car pointing out all its new features and ran through the instrument panel before we took it for a test drive. She was a deciding factor in our decision to buy from Vaughn's as from another dealer. She was very well versed and model knowledgeable.

Purchased a certified used 2016 Corvette. The buying process and pricing were good. Jordan Rook was a pleasure to work with.nnThere are two reasons for the three star rating. First, this car was advertised as a one owner vehicle but it actually had two previous owners. It was Vaughn that had already sold it as used once before. Second, and most importantly, when the service department changed the oil they underfilled the oil by more than 2 quarts! The Corvette has two different oil quantities based on Z51 or not Z51 but a Chevrolet dealer should know the difference.nnWe are happy with the car. Jordan Took and Sheri Fane have been good to deal with. I think the ad writer was just sloppy not knowing that Vaughn had already sold it once as a used car. The service department was borderline negligent in not verifying the oil quantity after the change.

They work tooooooooo slow