River Valley Turf

Locally-owned better customer service

Very helpful tractor went down and we got it up making money on 3rd day Thanks

I pre-ordered my 10 parts. I was in and out in five mins.

Called Tuesday with questions on a mower deck for a tractor. Was told they would check on it and get back with me as when they would be able to get me in.. Hmm. This is Thursday haven't heard back. This is approx 3000 bucks what I would be spending. Thinking of going somewhere else. All it would have taken was a return call. By the way silvis couldn't return calls either. Paul you need to work on you employees returning calls when they say they will. Just took a star away.

The staff at the counter decided to argue with me about a part that I needed, telling me I was incorrect on the fitment of said part. I traveled 40 miles to another store (not River Valley) to get the party I needed, which worked out great. Cocky attitude lost a sale and any future sales from me. Shame, because I shopped there many times throughout the year. Never again, I will order online or travel to get what I need.