Thompson Truck & Trailer

Thompson truck and trailer are the best, very professional, their pricing is also very reasonable.nI arrived in Cedar Rapids Iowa late at Night, I was worry that my truck was needing services and I requested an appointment for the very next day, I didn't think anyone would call me since I did it over the internet.nbut as early as 7:00am Brenda Called me and check me in so quick.ntheir technicians are very professional inspecting your truck and giving you advise.nmy truck runs great after they performed services and their pricing is very reasonable.nSalvador Lara Recomends this place.

Very good people working here. Brought my driver there worried I was going to have to pay out the nose and wait forever. Opposite happened. Greg and then Tom went out of their way to help and get things done quickly. They worked efficiently with Navistar to diagnose and fix my driver's truck. I am deeply appreciative and will gladly sent as much business to Thompson as I can.

Highly great customer service I would give these guys 100 stars if I could I kept gettin hacked by the international dealer in Baltimore and drive 1,000 miles to Cedar Rapids to get some good service they are the only dealer to get my truck in and out in 1 day I highly recommend these guys they make me feel like family Tom the service advisor deserves a raise for his great 1 on 1 people skills he explains all diagnoses and repairs to you and thoroughly with a smile on his face if you come once you will be back again

These guys are PHENOMENAL! I cannot say enough good things about them! After our truck broke down for the ump-teenth time, we were towed to Thompson Truck and Trailer and met with Greg to discuss what would happen next. Greg is exceptionally welcoming and helpful, and I don't think that it's a coincidence that our truck was actually fixed this time, and we weren't given a bandaid to fix a broken bone, so to say. And our truck was fixed in a timely fashion- she was dropped off at around 1:30 and we received a call before dinner that she was ready to go! I'm so incredibly grateful for these guys getting us back on the road, and for thier kindness. It's refreshing to do business with a company that has such great customer service and supurb craftsmanship to match. If i got to choose where to have things go wrong, it would be here, where they make things right. Thank you, Greg, Tom and crew for giving myself and my fiance such a seamless experience.

Excellent staff and service. The next time we breakdown, I hope we're in the area againnnThanks Gregg!