Kate Spade

I was recently looking for a purse for my girlfriend for Christmas, me a typical guy having no idea what to look for in a purse walked in expecting some guidance and maybe even a purchase. I was not greeted when I walked in after a few minutes I said hello how are u doing I was rebuttaled with a hi and was brushed off.was very sad to see that the two employees working there having a conversation complaining about politics (which should I be done during business hours period)was more important then helping a customer.after a few minutes me and my brother left unfulfilled in an overall bad experience.

I haven’t physically been here, but employee Kate was AMAZING at helping me get an umbrella in a timely manner for my wedding that was 4 days away! So kind and helpfulud83dudc95

My friend purchased a bag over the phone, they charged her 5x the amount she supposed to pay ... my friend still doesn’t have the many back because the store is blaming it on the bank. Than it turned out that the bag is no longer available and she will never revive it ... she doesn’t have the bag, she lost not $186 (how much the bag was worth) but almost $800 becouse this is how many times they processed the payment.... unbelievable ...

Bad service ud83dudc4eud83cudffb

We had a nice visit today and I was impressed by the helpful service from the Manager Grace! Great jeans... I’ll be back!