Jake Sweeney Alfa Romeo

My husband is in Love with the Alfa he leased from Nick at Jake Sweeney. I can believe the deals they have. They blew BMW away.

Horrible experience trying to buy a car online from Jake Sweeney Alfa Romeo / Kia / Fiat. Salesperson did not respond to calls, texts or emails in a timely fashion. They kept emailing the incorrect email address after we corrected them multiple times and the email was still wrong on contract documents they sent. They asked us to print out, scribble on, scan, and send back documents because they don't use DocuSign online (or equivalent.) FedEx-ed us documents irrelevant to our sale, causing confusion and more questions (which they were also slow to answer.) Asked us to sign and return the only copy of legal documents - none of which had the odometer reading filled in (and their notary had already signed off!) When asked, they told us to go ahead and sign and they'd fill in the odometer readings later; that's how they always do it - huge red flag - that's not how legal contracts work! We decided we'd be more comfortable having our local Alfa Romeo dealership buy from Jake Sweeney Alfa Romeo and then we'd buy it from the local. Our salesperson asked if I could scan and send documents to the local dealership - he tried to send them himself but failed and couldn't figure it out? Or maybe he couldn't locate his own documents and was too embarrassed to admit that? The sales person supposed to be helping us went radio-silent until I had to email his managers. They strung us along for several days, saying they'd work with us and then suddenly flatly refused to sell to our local dealership (who has a recorded phone call of them offering to sell the vehicle at a lower price than they offered us.) When I called and spoke to the sales manager he straight-up told me it wasn't worth their time to sell to the dealership because they couldn't tack on enough taxes and fees like they could if they sold directly to us. I asked what price the local dealer would have to offer. He got grouchy and said that under no circumstances would he ever sell to our dealership. It's sad that one Alfa Romeo dealership is being so antagonistic to potential customers (and even their fellow Alfa dealerships!) Really tarnishes my image of the entire brand. I still don't know what to think; we're suspicious maybe there was something wrong with the vehicle and they mysteriously got cold feet when they found out they'd be selling to a dealership with Alfa Romeo experts who'd be doing their own independent inspection? Or maybe that's just a coincidence... ?

I am a professor at Indiana University and drive to Kentucky to get my car serviced because I value the service I get at Jake Sweeney Alfa Romeo. They treat me like a human being. Service Dept is the best I have dealt with. They are honest and fair. Best I've dealt with in a long time. I also have a BMW X1 and have had mediocre to bad service at the BMW dealer comparatively. I will buy from this dealer from now on. By the way, did I say that their cars are fantastic?

I have brought two cars here from Virginia for service, a Fiat and my latest, the AR Giulia. Brian is terrific to deal with, has great knowledge of the car, and he and the service department are great. I was in and out with an oil change and inspection in about an hour. Sweeney far exceeds my closest dealers in DC. Highly recommend!

Overall just a wonderful experience. My salesman Buzzy was great and super easy to work with. You owe it to yourself to stop in and see these guys. I could not be happier. Love my Stelvio.