Ronnie's Paint & Body Shop

I never leave bad reviews but for this I am making an exception. This shop was where they towed our truck to after it was in an accident. They had our truck for over 3 weeks and never gave us a status update so my husband finally called them on Thursday the 18th to see when it would be ready. They told him they were just waiting on a part for the seatbelt it would be ready that afternoon or the next day. We never heard from them after that so the following Monday, the 22nd my husband called again. This time they said they needed to fix the headlight and then it would be ready no later than Tuesday. So Wednesday afternoon my husband went up there and they told him it just needed to get detailed and they would call him as soon as it was done. Once again they never called. Finally I called Friday at 8am and they told me it was at the dealership getting the codes cleared and I told them needed it this weekend because we are in the middle of moving. They said they would call me right back and let me know when it would be done. They did not call me so at noon I called back and they told me they just got it back from the dealership and needed to clean it up but it would be done that afternoon. My husband went to pick it up at 4pm and they were obviously annoyed he was there to pick it up. They told him it was at the dealership and would be back soon so my husband waited there until it was ready.nThis was honestly one of the worst experiences I have ever had dealing with a repair shop. They do not communicate and are obviously not trust worthy. We are new to the area but now I know who I will not ever being going back to. Very disappointed.

This was the worst experience I've had with a body shop hands down. The biggest problem with this business was over a month later after I got hit I go to pick my truck up. And was basically told I could not have my truck untell I payed a 1000 dollars for new tires that I never agreed to having put on in the first place. Theay lied to me and have pore customer service. I hade to take my truck back to have it worked on 3 days later because it was not done right the 1st time sixteen thousand dollars later. I was lied to again and had argue with them once again. VERY POOR CUSTOMER SERVICE AND I DO NOT LIKE BEING CALLED A LIER. there are a lot better shops out there to choose from.

Great friendly people that just do great work. Easy to deal with and the cost is always very fair!

When they unloaded and delivered the truck, they did not give us enough time to remove the light assembly. They pulled up and unloaded the truck, running over the light assemblies and pulling the wiring harness apart, destroying it. The driver laughed about it. We called the office to speak with the owner about the incident. The person who answered took a message and said the owner would return the call.We never got a call from them. This was done on July 23. It is August 9. Poor attitude toward others. Apathetic attutude and very unprofessional.

Horrible place to get body work or paint done. Told me my bumper was order and would be painted so by the time I dropped my car off it would be a one day job! Either someone lied, or dropped the ball. They didn’t want to help get the situation resolved. If I could give them a negative star it would be -5!