Urban Air Trampoline and Adventure Park

First of all, my best friend and I have been looking forward to bringing her kids here during Spring Break. We got here and it was not what we expected....worse! The go karts are a joke! People are standing in line waiting for almost an hour as the go karts are barely crawling like a turtle. People are walking around wearing no masks and the safety protocols...well, there aren’t any. We ordered food at the concession stand and that was a joke! Overpriced and they kept forgetting my order. Overall, I’m so disappointed with this place and will never ever come back again. Jumping World is too-notch compared to this place. HORRIBLE!!!!

Its a huge space. You can tell it was a home improvement warehouse before it was converted into this cool space. Took my kids to run around and the prices were fair. Its $9.99 for 5 and under. Make sure you know you will have to pay for socks ($2.99) even if you bring your own. The urban air socks are gripped, so it makes sense. They have attractions for all ages. My kids didn't want to leave. We will be returning soon.

Great place for kids to have fun. Very clean and I like the set up. Overall just a place where kids have a good time and not too pricey either. You can actually bring in your own socks. The food court/cafeteria area is nice too.

Urban Air has all the equipment and activities needed to make this the 'go to' place for kids entertainment. I didn't give it five stars however, because staff were continuously disappearing from their stations...and some stations didn't seem fully staffed. At one point, I had to go to the front to ask if the ropes course would be staffed anytime soon....after watching it empty for more than 30 minutes. For $32 for one child, for two hours, I just expected more.

Previously gave this location multiple stars. Today my son and I were told that we could not “jump on our feet” in one of the enclosures. I kindly asked him to please demonstrate for us how to do it properly since this did not make any sense to me. Two employees directly pointing out me and my son on something we’ve come here and done 1,000 times. I’ve let a lot slide with our membership and minimal things to do with corona. After today we will be more selective in where we choose to enjoy ourselves. There has been no regulation here other than the zipline.