Map
Detailed Information
- Place Types Atm
- Address 6801 Gaylord Pkwy Suite 101, Frisco, TX 75034, USA
- Coordinate 33.1010916,-96.8252727
- Website https://locations.prosperitybankusa.com/prosperity-bank-frisco-
- Rating 2.7
- Compound Code 452F+CV Frisco, TX, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
don't bank here its horrible
Originally from Legacy Texas.. The customer service then was phenomenal. The people on the phone were so great. Unfortunately with Prosperity bank, the lady who I had spoken with today was very unprofessional and rude. Did not listen to one bit of the conversation then asks for my information then continues to tell me she can’t help me. Then puts me on hold and let’s the conversation go. I hope this gets fixed. Very unprofessionalnnAfter speaking with the Manager of the Bank, she was gracious to be able to help me. But again I hope for a better experience next time.
They bought my bank LegacyTexas and converted us to their bank last week. Terrible since then. No one answers the phone. Internet app is laggy and doesn't have chat. Really unprofessional. Also, they returned a couple of my checks that were being posted in the middle of the conversion even though there was a large balance in the account, and none of our deposit transaction history is available since before the conversion. Ridiculous.
Not really sure why other people complain about this location. I was hesitant at first to go here because of it, but this is a normal walk in bank. No there isn't a drive through, but the people inside are perfectly capable of assisting you with your transaction. They have been friendly and efficient every time I have visited!
200 bucks and 45 minutes to cash a check.. just ensures i will never bank with your company
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