Map
Detailed Information
- Place Types Car dealer
- Address 6750 N Expressway, Brownsville, TX 78526, USA
- Coordinate 26.0036707,-97.5279502
- Website https://www.brownsvilletoyota.com/
- Rating 4.7
- Compound Code 2F3C+FR Brownsville, TX, USA
Openning hours
- Monday 7:30 AM – 8:00 PM
- Tuesday 7:30 AM – 8:00 PM
- Wednesday 7:30 AM – 8:00 PM
- Thursday 7:30 AM – 8:00 PM
- Friday 7:30 AM – 8:00 PM
- Saturday 7:30 AM – 8:00 PM
- Sunday Closed
Photos
Reviews
I came in because my vehicle needed inspection. I spoke with Fabian from the service department about my inspection, and he was attentive, knowledgeable, and he provided me with customer service of the highest standard. I really recommend him. He gets the job done and doesn’t leave you waiting long. He makes sure you are well taken care of. The service manger, Mr. Albert, also provides customer service that is commendable. I wouldn’t take my vehicle anywhere else. Brownsville Toyota is great ! Keep up the awesome work!
GREAT CUSTOMER SERVICE!!!!nnFrancisco “Paco” Hernandez and the Sales Manager went above and beyond to ensure I received the best deal possible! From the beginning, Paco and the sales manager were honest and transparent, which I appreciate in a salesperson. Both Paco and the sales manager ensured I was comfortable and in agreement with my purchase. The Entire sales team and financing I dealt with today made sure I received the best service/deal. I ended up with a great purchase on my 2021 Toyota Tacoma! They made me feel right at home and answered all my questions. Paco was very professional and knowledgeable. Definitely would recommend him if you are looking for your next vehicle! I was only going to browse at the inventory and found my next vehicle. Not once did I feel pressured or rushed into a sale. Great customer service! Thank you Brownsville Toyota for all your help!
I took my truck for repairs & oil change. The representative that attended me was outstanding. Anything that needed to be taken care of he made sure it was taken care of correctly. The Technicians made several minor errors like not replacing bottom protection pan, radiator plastic, or fixing coolant leak. But after I took the truck back with Martin he made sure all was taken care of. I’ve had the truck back now for a week and it has no leak. The truck has been working great! I give Martin Rodriguez a 5 star rating for exceptional customer service and the technicians get a 3 star for not paying attention to the details mentioned. If it wasn’t for Martin, it would of been a lower rating. For the oil change report I was disappointed with the technician Enrique for reporting my front breaks needed replacement scoring 2mm low. I checked the breaks and were at good condition with much life in them which should have scored at the 12-7mm high. This is not the representatives fault although techs need to pay attention to detail and not generate false reports. Overall, wrongs made right by representative Martin Rodriguez.
Super friendly from the get go and really helped me out. Can’t remember the name of the gentleman that greeted me and took my paperwork but him and Fabian reminded me how customer service should feel likenn*Update went again for 20,000 maintenance and would like to thank Martin in service for his friendly hospitality.nAnd a major shout out to Mr. Arnold A. the manager of service center. I had an issue arise during my time there and Mr. Arnold literally went WAY above and beyond to resolve the issue in a quickly manner.nI will continue to take my vehicle here as well as recommend it to my family and friends.
This dealership is unlike any I have encountered over past several decades.nA most unusual experience , no hardball tactics , nearly ( it is a business and complete transparency should not be expected) complete transparency, and a honest attempt to work with the Customer.nnYou won't go wrong with this dealership, whosoever owns/manages it has set the right culture.nnAdding more after 2 years now - first impression was not wrong .Service Dept is also very good.Great service till date
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