Map
Detailed Information
- Place Types Car repair
- Address 2421 Harvey Mitchell Pkwy S, College Station, TX 77840, USA
- Coordinate 30.6044191,-96.2936734
- Website http://gladneyautomotive.com/
- Rating 5
- Compound Code JP34+QG College Station, TX, US
Openning hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I contacted Gladney as a recommendation from a friend, I was absolutely blown away by their friendliness and customer service. Although the $135 diagnostic seems like a steep price to pay, it's worth it. I only had a few things wrong with my car, but I'd rather pay the extra amount knowing that they will go the extra mile. They offered to even take my car to Discount Tire and have that work finished, but my tire wasn't there. Knowing that they were willing to do that for me was enough.nnAmanda in particular was extremely nice and helped me understand the problems with my car. She was a great listener while I told her the problems I had found, and made sure everything was looked at, even after I got my car back!nnTheir oil changes are also much less expensive than I anticipated, which made my life easier too.nnLastly, I love their communication system. I can look at the progress on my car at any point in time, chat back and forth with a service agent there, and accept or decline work to be done on my car. Honestly, the perfect system.nnI'll never use a different shop.
After being recommended based on professional and personal attention to the customer, I called Gladney to see if they worked on Volkswagen Beeltes. Yes! They actually have 2 European car specialists on staff.nFrom the beginning, we were educated on their easy stay-in-touch process and what we could expect on the diagnostics. Step by step, the details were sent via text and email with photos and estimates. A time line expectation was also given.nThey wrapped it up sooner than expected, delivered me a Happy bug, and have also followed up after the service to check on questions and satisfaction.nAlso, love their convenient location and lovely new facility.
I had a great experience with Gladney. I was looking to get my husband's truck an alignment and came across this automotive service shop. They were all very helpful and reasonably priced. I would highly recommend them! I truly appreciated there level of care and so I took my car in the next day for my 30,000 mile service. Kirk was very knowledgeable and wanted to make sure I understood what was going on, Amanda kept me updated on my vehicles and Tony was pleasant to work with.
Excellent customer service, very trustworthy! Kurt and his staff did a very thorough job keeping me in the communication loop from start to finish with my vehicle repair. I’ll continue to have my vehicles serviced by them! They’re were excellent at letting me know my repair options, and cost upfront.
The discount tire store I regularly use recommended them and also gave me a discount coupon. I made my appointment online for an alignment and hoped for the best. I was pleasantly surprised when I arrived by the cleanliness and professional appearance of the building and lobby area. The customer service was amazing and prompt. Water, coffee (k-cups), and other beverages were offered as I waited. The service to my car was performed even sooner than time limit they had told me. I am very satisfied with my experience with Gladney and will definitely keep them in mind next time I need mechanic service on any of my vehicles.
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