Mercedes-Benz of College Station

I want to Thank Kelly Morgan for a great sales experience. We saw a car that met our expectations one early morning and send in an email to the dealership. Kelly must be an early person as she immediately responded by 7am and within a few short hours, we finalized the deal. Although we were 200 miles away, Kelly made it simple, easy and straightforward to deal with!nnWe drove down that afternoon and got to meet a pleasant and courteous Kelly in person. Paperwork/financing was ready to go as promised and we took ownership of our car and were on our way home! No tricks or games at Mercedes of College Station.nnHighly recommend Kelly and worth asking for her in the sales dept.

Wonderful and very helpful service department. I am not a customer as I live in another state, yet they treated me like a king. Best service department I have ever dealt with.

I purchased a brand new car from this company on October 21 and on November 18 the motor locked up without warning. I spoke with the General Manager Dan Tote and he did say they could replace the motor but they will not give me another vehicle and I will just have to wait for a new motor to be put into the car. I traded in a car and put $2500 down!!! I feel like I am being taken advantage of.

I’m a long time “car guy”.... I’ve owned dozens of exotic and luxury cars and even prior to College Station getting a Mercedes Benz dealer, I had owned a half dozen Mercedes and made the grueling commute to Austin or Houston for service.nNeedless to say I love the brand!...almost as much as Ferrari. When the new dealership opening coincided ~roughly with the new G Wagon becoming available, I promised my wife to be first in line to order her a new one. Dan really stepped up and got us exactly what we wanted in a reasonable timeline. When we took delivery I told the guys, including David, I needed a new daily driver but wanted a CPO car with a long warranty! Shortly thereafter, he called me up with exactly the car I asked for in exactly the colors I wanted!!! Much to my disappointment, it turns out my dream daily driver was just not the car for me.... I couldn’t do it. It was a great car but I had just made an awful mistake. They were super cool!!! I’m sure they sold the car but after talking it thru, David found the “New” dream daily driver, a car that’s MUCH harder to find, and I brought it home today!!!nGiven the relative rarity and desirability, and the super awesome CPO warranty and financing, I was expecting to pay high retail but only after bringing the car home did I really realize what an awesome deal they made me!!!nAnd they even took my very unusual trade!!nI can’t say enough good things about both my car buying experiences in the past 6 months at College Station Mercedes!!nDan and David ROCK!!!

Rarely does one find EXEMPLARY customer service like this! Thank you Greg Short, Michael, and Javier, for making what could have been a very stressful repair easy. I especially appreciate your attentiveness — including several updates on the progress of the job.n**For anyone looking for service or to buy a new Mercedes—-go for it. This place is awesome!