Will Smith Zoo School

The first issue I had with this school was when they allowed my 4 year old to play in water outside in the winter (January) and remain in soaking wet clothes without a jacket until I picked him up after 5pm. I received a defensive attitude when I mentioned my concern to the admins (who were wearing jackets themselves). It was 50 degrees out and his sweatshirt was in his bag. Long story short, they blamed my 4 year old.nnSecond issue was the teacher had my incorrect email address the whole year and I got no notifications for events such as the float parade. When I dropped off my son and saw the festivities my son felt extremely left out. Wish I would have gotten those emails! On top of that the teacher was condescending and rude when I told her I wasn’t receiving the emails.nnThird issue I had was when I received a re enrollment package they told me I had to fill out if I wanted my son to keep going.. this was I believe in February. I filled it out. Turns out that was the enrollment form for the NEXT year. I was charged for it. I called and was told I would be reimbursed.nA couple weeks went by and nothing was put back in my account. I emailed a couple times, they finally replied they weren’t going to reimburse me. Why was I told they would and had me waiting? They won’t reply.nnThis school also asks for donations often, the cheapest being $5,000.

Such a cool school. I wish this existed when I was a kid.

Absolutely best school in San Antonio!