Ulta Beauty

Too busy, too many people allowed in

I love coming here bc they usually have good customer service but one associate in particular named Joey truly rocks. He has helped me on 2 separate occasions and totally has nailed it on what I was looking for. He’s very personable more importantly he’s SUPER KNOWLEDGEABLE! He’s helped me with skincare, haircare and makeup products. He listens to what I’m asking for and can find exactly what I want and or need. He truly is amazing. :)

I love this Ulta for their products and locations, but especially their employees. I’ve been frequenting this Ulta for years and have gotten consistent great service over the years. But, the reason I wanted to write this review is because of the salon. I had been loyal to a stylist in my hometown (which is almost 4 hours away) for the last 10 years. It was getting increasingly difficult for me to visit her and make the drive and to get booked and so I decided to make a change. I took my chances and blindly chose an option from a list of available stylists from the Ulta booking website. Luckily, I was fortunate enough to meet Gabby, who took my hair from a dark brown to a goldenish blonde in one session. Gabby took an entire day to make sure that I got the lift I wanted from where my color was at when I walked in. I was obviously very apprehensive walking in to a salon I had never been to with a stylist I had never met, but after talking to Gabby for about 10 minutes about what I was looking for, my anxiety melted away. I’ve since been back 2 times and will continue to go to her. I can’t tell you how impressed I am with her ability to make me feel welcome and at home and safe. Although I’ve only known her for a few months, she makes me feel like I’m talking to a friend when I come in and I know that she truly cares about the way I feel when I leave. Gabby, thank you for all you’ve done to restore my hair and get it back to what I’ve been looking for! I highly recommend if you are in San Antonio and have the option of booking Gabby that you do so, you will not regret it!

Absolutely love it here. Make sure you have more than enough time because you will need it to scope out all the products they have.

Great experience. Staff was very friendly and helpful. Store was clean and practiced social distancing.