San Antonio Panic Room

My family and I booked the lab experiment room for my brother's birthday. While we did have fun, unfortunately there were problems from the very beginning and it turned out to be quite frustrating and disappointing! It was all of our first times doing one of these panic rooms and the host didn't give adequate guidance or instruction before we started. He was very hurried and vague. In the first room, we figured out the code for the bookshelf/ door fairly quickly but the lock wouldn't open. We thought we must be wrong and kept trying other things until 10 to 15 mins later the host finally came in and said the lock was malfunctioning. There also seemed to be some clues that didn't belong in the room at all and it was entirely too dark to see other stuff. One particular clue that you were supposed to count marks on something was way too hard to see and count. It wasn't marked clearly and there were other markings from wear and tear or previous guests that made it impossible to count effectively. Also, it didn't seem like the host was paying close attention to us at all. When we called for our first clue he said he wasn't at the station to see where we were. And the communication device either wasn't working properly or the host just didn't answer us much of the time. It was like he chimed in when it was convenient for him rather than when we called or needed assistance. Halfway through in the second room, the host actually gave us a clue that was meant for another room/team. It was so confusing! We only found out when we asked him about the clue after the game was over. We made it to the last room but did not escape largely due to losing so much time because of faulty props and misleading/ damaged clues and an inattentive/careless host. I would love to visit another panic room where they have their act together but will not be returning to this place. The concept of these rooms is really neat and they have the potential to be so much fun. Unfortunately, the San Antonio Panic Room fails in the execution of this potentially awesome activity.

Overall it was a good time. The room was the jail scenario. It was ready for some repair work. Folks please don't break or take the stuff. It makes it harder and takes away from the experience of others.nnThe staff did a good job handling a very busy day.nnThis room is not recommended for first timers. Out of 1 through 5, 5 being most difficult, this room was probably a 3 to 4. You MUST communicate with the other team in the other cell to succeed.

Austin and Garrett were excellent hosts! They were very clear and thorough with the room rules and made sure everything was safe and clean for our party before we entered. I would highly recommend this for a good experience!

We completed all three rooms. We did it as a group of 4 and we are all new to escape rooms. Every time we went, staff on the shift was very friendly. All three rooms were interesting and creative. For all three rooms, you get 1 hour and 5 clues.

My first panic room and overall good experience. The host was nice and friendly. Coronavirus precautions are reasonable. I did the Cabin Fever room and would recommend it. There are I believe 2 other rooms with a 4th coming soon.