Party City

Worst customer service on an afternoon with no customers in the store. Manager made it very clear she didn't want to be there. Went in for a simple costume so my son can play dress up at home..in and out I thought.. think again..no greet looked at us like why are you here..no one to ask for help went to one front counter after walking the whole store looking for a sales person..and i was told to go to the lady I assume the manager at the other side of the registers who looked at me like I ruined her day by walking in..her co worker next to her just stared at us like we had no business being there at all. Asked for a costume size and I assume she was pretending to look for the size on her gadget..then gave up and without saying a word to me starting cashing out the next customer..then walked off without a word. We asked her to get someone to get a size down and yelled across the store to help my husband get it down as she walked off. The only lady at the register scanned my items and i said I had a coupon i just signed up for .. she said it was expired even though I just got of off the website ..i said that's fine I'll just pay..i give her a 50 and a 20..huffs and puffs through the whole transaction then yells at manager who was somewhere in the store to come verify my fradulalent bills cuz apparently I looked like i cook up bills in my kitchen in front of my kids and my husband.. worst customer service ever. Had never gone in there will never go back again..thanks..if you hate your job ..it is not the customers fault..quit

Friendly and helpful staff on the last visit. Great party decor selections.

Showed up at 8:30 am and employees were good about coming to help us out as soon as they saw us. Best selection of party supplies.

Read store policy online to make sure they allowed medical exemptions for the mask policy so I wouldnt drive over an hour to get kicked out of the store. Well apparently they don't care what the website said and kicked me out any way.

Showed up at 5:30 on Sunday to get needed supplies for work event tomorrow. They decided to close at 5pm with no info online that they would be closing early. Called location inside to see if I could grab the one item since I drove all the way over here. Could see employees inside but nobody answered the phone.