Map
Detailed Information
- Place Types Car dealer
- Address 13660 I-10, San Antonio, TX 78249, USA
- Coordinate 29.5732699,-98.5958007
- Website https://www.landroversanantonio.com/?utm_source=google&utm_medi
- Rating 4.7
- Compound Code HCF3+8M San Antonio, TX, USA
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday Closed
Photos
Reviews
Went in to the dealer thinking I wasn’t going to be able to make a deal on the new ride, but the the Guy Rene Gonzales was the man to make it happen, I couldn’t believe how he and his team did they where fantastic, and amazing, wasn’t there very long at all on the appointment the Car was parked up front waiting for me fully detail and full of gas before I even set in the office. I didn’t expect Rene, and Cameron, to make the deal so smooth and stress free. Best best best experience of all time purchasing a Vehicle. thank you very much to everyone that helped and a special thank you to Rene for making it such a great experience.
We had a great experience purchasing a vehicle here at Land Rover San Antonio. Everyone here went above and beyond making our experience fun, exciting, and pleasurable. A special thanks to our salesman Aaron, sales manager Cameron, Justin in parts / accessories dept., and the rest of the friendly staff who took care of us like family.
Everyone at location is amazing and attentive! Rowena Zambrano is the lady who helped me and I can't even express how much I love her! She made my experience in getting a car so smooth and FUN! Thank you to all & the coolest thing ever on top the deal for a BMW, I even won a $50 gift card for March Madness!!!
I had a great experience purchasing my vehicle from this location in 2019 and having nothing but great things to say about the sales team. Unfortunately, every single time I brought my vehicle in for service at this location there have been issues. Three out of the four times that I’ve brought my vehicle in and scheduled a loaner vehicle so I could get to work and pick up my child, etc., when I get to my scheduled appointment they told they don’t have any loaners available EVEN THOUGH I SPECIFICALLY SCHEDULED IT IN ADVANCE and was told by the person scheduling my appointments that they would reserve a loaner for me. I don’t like to give bad reviews, so I let all those times pass by without making a fuss. I get to my appointment this morning (scheduled for 8am) and they are short staffed so I don’t meet with my advisor until a couple minutes to 9am. Not a big deal, he was very apologetic for the wait and explained they had some emergency call outs which is why they are short staffed. I get it, stuff happens and I was not going to make a big deal out of it. The part that frustrates me is they once again don’t have a loaner vehicle, even though I made sure to ask the lady making the appointment three times to make sure she scheduled one since I’ve had problems here in the past. She assured me that she scheduled a loaner vehicle for me. Once they realized they didn’t have the promised loaner vehicle available, They were kind enough to offer a complementary rental car and took me to the enterprise store. Now I have been waiting for my rental car at enterprise for 93 minutes and still waiting, where I should have been in and out of the dealership with the scheduled loaner in minutes. I appreciate that the staff is trying to make up for it, but at the end of the day I’ve already been waiting 2.5 hours and counting, I’ve missed two work meetings and had to reschedule my day because there is some issue with scheduling loaner vehicles and having them available EVERY TIME I have to come in for service, it’s not just a one time mistake. I gave two stars instead of one because they staff is apologetic and trying to make up for it, but at the end of the day this has happens to me multiple times, so there’s no way I’m the only one.
If you’re looking for a Land Rover, look no further! Ask for Rowena and she will take cere of you. She is no pressure, very knowledgeable, and will get you exactly what you want for the right price. Highly recommend her and this dealership. I won’t go anywhere else now. She will go above and beyond for you like she did for me!
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