Homer Skelton Chrysler Dodge Jeep Ram

I bought 2 vehicles at once from this dealership, Zach was my salesman kool guy very knowledgeable of the business, I highly recommend. I also get my oil change, brakes, & tires from this location as well

I’m concerned about their lack of adherence to mask wearing protocols during COVID here. 75% of the employees were walking around indoors with no masks, mingling with each other in the open showroom floor. Some didn’t even put their mask on to talk to us when we came by for a scheduled test drive, despite signs on the doors mandating mask wearing. I felt very uncomfortable. They were definitely expecting us for a test drive, but we had to wait longer in the facility (I chose to wait outdoors) because they didn’t have the expected test vehicle up front and set in the correct mode for consumer driving. The sales person was ready to let me try and drive the car in a mode where none of the electronic dash or speed indicators would light up, and I had to ask him to please put the car in the correct mode because that was unsafe. He also didn’t ask to see my drivers license before I got behind the wheel. I had to ask him to please wear his mask correctly, as it was hanging below his nose as we were about to get in the vehicle. He had inaccurate information about the new vehicle model we desired, and also wasn’t completely up front about all the rebates I qualified for on that vehicle. He says he’s been working there for 20+ years, but I would expect more from someone with so much experience. Even if they had offered me a really good deal up front, I wouldn’t be doing business with them after that because I didn’t get the impression they value the health and safety of their customers.nnTo this dealership’s credit, the employees seemed nice enough. But nice doesn’t keep a pandemic from spreading.

I purchase a 2020 mega cab dually in February November truck collapse in Cheyenne Wyoming the said fuel injector pump went out an it’s on recall they have to replace fuel system, I get truck back in January I take it to Millington dealer where it was purchased they said I have an injection seal leak ,they didn’t replace seals in Wyoming dealership an they would fix I got it back same day still leaking I had it towed back to Millington they kept it for week said it was ready 3 weeks later the truck caught a fire in Texas an Ram in Millington saying it’s not there fault an turn they back to me

Went to look at a 2021 Jeep Wrangler after getting off work early on a Friday and was done and home with the purchase that evening and Shayne personally delivered the vehicle to me the next day clean and on a full tank of gas. Shayne was very helpful, knowledgeable, and made the whole buying process stress free. Thanks!

Customer service was excellent!! The tech Josh took great care of my truck fix the issue and now I am on my way! Thanks guys for your honesty and integrity!!!