Snap Fitness Hixson

Wow. It took them less than 5 minutes to start billing me when I signed up. Fast forward nearly a year, and it's now taken 3 months to get this canceled after I moved. I have received replies that it was canceled and they even refunded what I was billed for December. Now I am billed AGAIN in January... I have reached out to them twice now about January billing. Have heard nothing. Now I get to sit on hold with my credit card company to get it resolved that way.

I sent a cancellation form to cancel my membership on October 31st 2020. Both Of the owners claim that they never received it. Luckily I have a copy of what I sent and when I sent it. Yet they are still charging my account. I have been refunded $36 and some change and $6 and some change twice that doesn't make up for the nearly $50 that they take out of my account every month. I would not recommend getting a membership through this company unless you intend on canceling your card when you're no longer interested in the membership. I will change my review when I get a complete refund from unauthorized transactions taking out of my account and they STOP being taken out of my account. I sent my cancellation, I should not have to do your assistance or secretaries job.

They’re open 24/7, what more could you ask for, they’re equipment is up to date, and they make regular updates to the equipment, staff is helpful and friendly. They also don’t make you wear a mask while working out, that’s fantastic, since wearing a mask and working out is for.......ud83dude01

The only thing that could be better is the locker, shower, restroom arrangement. Small and inadequate.

Great place to workout. Often times it’s not too crowded. Only complaint would be, I got hit with a random “equipment” fee that I don’t recall being told about. Other than that, great place with great staff.