CVS

I was very disappointed with the second loop CVS in Florence SC. This location would not provide me with a COVID 19 test even though I signed up online was there on time and sat in a 15 minute drive up. The girl said I wasn’t in her system so would not test me? Wow I’m here on time regardless of anything else and still wouldn’t test me? I guess the convince isn’t there at that CVS drive up to a different CVS told them what happened and they said no worries she should not have turned you away and got me tested.

My family gets all of our prescriptions at this location. Recently, the pharmacist advised my mother-in-law about a possible interaction between two of her medications, advising her to take them 2 hours apart. Her medical provider had not warned her about the interaction. Again, today, the pharmacist, Kathryn, clearly explained the reason she needed a consult regarding refilling a prescription due to a possible interaction between medications. My mother-in-law had been taking the medications together for 6 months and had not previously been warned about the interaction. The staff’s thoughtfulness and attention to detail is unsurpassed. It is reassuring to have knowledgeable and informative staff providing friendly customer service.

Nobody at the front waited forever to check out

Excellent customer service and fill prescriptions in a timely manner. Have switched from the CVS on W Palmetto because they are so much easier to deal with. Pharmacist Boyd is especially top notch!

My prescriptions are usually always ready. I had one time it wasn’t and they fixed it in about 5 min. Great service, polite staff, and I willncontinue to use their services.