Starbucks

This Starbucks has great employees. I believe they work hard and try their best. I think this Starbucks has a management issue. Today for instance. I’m waiting in line getting my order taken from a nice employee outside (because the line is so long). I get to the window and am told they don’t have my drink. Now why would I wait 10 minutes for a drink I don’t want. What irritates me more is why I am being charged for the drink I really don’t want. Do I really have to put up a fuss for something I shouldn’t have to pay for. I get it if they told me when I ordered that they didn’t have my drink. I would have just left. But I want my caffeine so I’ll just pay. But stuff like this happens all the time here. Another time I ordered and forgot an item (while I was still at the ordering speaker). Right after the total was given I said I forgot an item and if I could put in another order or add it to the other one. I was told no, you have to wait in line again. I literally got done with my order 5 seconds ago and already waited. I say this is a management issue because employees should know how to handle situations like this. But it seems like they don’t. Maybe I got spoiled by other Starbucks locations. I know for a fact if I waited in line that long and they didn’t have my drink they would have said sorry and not to worry about the second choice of drink. I find myself going to other Starbucks locations even though it’s out of the way. I will continue to do so. I will gladly go the extra few miles out of my way because there always seems to be issues here.

They have fast great service, everyone is so nice in there and very helpful, we can’t sit inside but you can still come in and grab what you want.

The service was great fast everyone nice and welcoming. Drive and mobile service was very fast.NO DIne are sit .

Great store with an awesome staff! They are taking the right precautions during this pandemic. Cafe is still closed (no dine-in) but pickup is fast when you manage to find the right time to avoid the rush.

Wonderful store and great customer service ud83dudc9b but they are not allowing seating inside ☹ufe0f But I understand because of COVID.