Map
Detailed Information
- Place Types Atm
- Address 8100 Kensington Dr, Waxhaw, NC 28173, USA
- Coordinate 34.9563307,-80.7577432
- Website https://locations.53.com/nc/waxhaw/8100-kensington-drive.html
- Rating 2.3
- Compound Code X64R+GW Waxhaw, NC, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
We have banked at several banks in multiple states and I have to say the 5/3 in Waxhaw has been excellent. Very helpful and always friendly. Moved accounts from Bank of America and BB&T, which is the worst bank I have ever used.
I am a resident of Waxhaw and have banked in many places in the USA.My experience has always been excellent with customer and care above all.I highly recommend this bank and its associates.Today I was assisted by Deborah Kraebel and the experience was the very best-I feel as if I am important to this bank and their associates,Benjamin is excellent as well.nI endorse this bank for Excellent Service Thanks 6 stars.
Sadly every experience with this bank has been poor at best. First we tried to open an account and were told the person that does that is busy and to come back another day. Second we tried to deposit a check from our business with all the needed credentials, they informed us we needed a business account to do that, fine, but you can’t convert your current account to a business account you need to open another account with 3500$ in it to avoid fees. It seems they don’t want to work with customers to find a solution, they just want their commissions and for you to never need the service they provide. We will be closing the account as soon as we unlink our associated accounts. Hopefully chase expands down here so we can have real customer service.
Just needed the bank to provide a certification stamp for a savings bond form. Would not do it because we are not a customer. I was looking to switch to a new bank, but it will not be this one.
I really don't get why there are so many more bad reviews here than good ones. I've had nothing but good experiences so far, even during the Covid pandemic. I particularly appreciate that they're keeping their lobby open by appointment during this pandemic rather than blocking all in-person business like BB&T.
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