Cheddar's Scratch Kitchen

We drove here from Raleigh since we don’t have one there. Been here several times before always quick and good service . I decided to get the coconut shrimp and swap out my two sides for red beans and rice and broccoli and cheese casserole. Everything was good it came with big 8 coconut shrimp. I got the Maui margarita which was more sweet then strong . You also can’t go wrong with the complimentary croissant rolls. Will be back again soon .

Food was fantastic, service was good until we received our food, after that we were pretty much on our own. I had the Monte Cristo with a raspberry dipping sauce, which was absolutely delicious and perfectly prepared! My adult beverage was the pain killer, it totally hit the spot!!

Food was pretty great, excellent service and very friendly staff. Only grip is the main appetizer, the glazed croissants, were very cold and pretty abysmal. Other than. That the food was really good, hot and fresh.

I am a regular customer because I like to order online to purchase my food for lunch but this place at the WORST customer service I have EVER experienced. I ordered online like I normally do on a weekly basis and they will deliver my food curbside. I sat outside in my car for over 20 minutes so I walk inside to get my food. The server by the bar did not say anything to me just walk pass me and another customer like we were invisible. At least say ma’am/sir I will be with you in a moment or something. So, I kindly told her I have been waiting outside can I please pick up my food. Told her my name and she said your order is not ready. I told he I had two orders and my food was ready 20minutes ago (I ordered for my husband as well) and I was trying to let her know that is not the order I want to pick up. She cut me off and told me to look around she has a lot going on and my food wasn’t ready. I said, “that is not the order I want, the order your looking at has my husband’s name on it including mines and the one I want to pick up just has my name.” (I ordered his 15 minutes later after I ordered mines) Well, she kept cutting me off and I told her that’s not the right order. The waitress was rude and seemed frustrated because she had a lot going on and didn’t seemed to put her customers first. I didn’t even want my food at that point because I can understand if they have a lot on their plate but do not take it out on your customers. This is not the first time I had a problem with their customer’s service. The food is good but the need to have customer service training for their waitress.

Terrible food and service