Carolina Collision Repair

Love these guys. They are always willing to help

They did a fantastic job.

I wish I could give no stars!nnOh the details of my experience. I will never ever use this shop again, and I am telling all of my friends and the mechanic that suggested them as well!nnA job that was scheduled to take 3 days plus ordering parts, 7 days total estimated, took 27 days. They ended up having to cover my rental because they still didn't have my car ready at day 30 when the insurance stopped covering it. The repair was less than $3,000.00 and only my front end was damaged from a hunting dog. So bumper, radiator, ac etc. nothing major.nnWhen I dropped my car off they did say it would be the end of the next week before they could work on it. No problem, but that alas was not the case. It was only a week.nnThey constantly ordered the wrong parts, they blamed the insurance company but honestly you run a repair shop, you should do better.nnThe updates I got when I called were, we are working on it. My insurance company got so fed up with them, they sent the appraiser back out to check on the car.nnThen I get my car back and they were supposed to detail it, said they were doing it 2 hours before I picked it up, LIES!! It had cob webs and weather stains on the outside and all they did inside was vacuum and wipe the dash down. Nothing else.nnIt seems like this is a good ol boys shop and if you are not in the circle, well you are out. Also they are closed half day on Friday, seems to me if you are that behind on your work a little overtime might help!nnIt should not have been that stressful.nIt should not have been that hard.nnSuper disappointed in this company and their customer service.

Great place Great people Bubba and Kevin and staff. I highly recommend them

These guys are great! At the time of writing this, there is one nasty review for this place, and my thinking is that the customer must've been rude/disrespectful first, because these guys are not rude nor disrespectful. The short version of my story is that my car was in their care for 2.5 months. You're probably wondering why I'd give a 5 star review when it took that long. Well, my car hadn't been out on the market long, and the damage I did to it was pretty high. Having said that, the parts they needed to make it road worthy were on back order, so that wasn't their fault. As a matter of fact, they went far out of their way to take care of me, because my insurance stopped paying for my rental after 30 days and they picked up the rest of the rental bill! That's right, they paid for 1.5 months worth of car rental for me! When I got my car back, the paint job almost looked better than when I bought it (maybe that's because I hadn't seen it in so much time, but in any case, it looked great!) and it runs just as good as the day I bought it. If there is a negative to this place, they did take one week off for the 4th of July but my car was being taken care of by the dealership at that time because they had to replace the airbag and motor mounts anyway, so if anything, the dealership took more time to fix that than Carolina Collision took to repair what they needed to. So, if a holiday is coming up and they tell you the repairs will take a while, you might want to ask them if they'll take a vacation for the upcoming holiday, but in my case, that didn't hurt me. I would definitely do business with these guys again!