The Auto Authority LLC

I am visiting my dad from out of town and my car broke down at the worst possible time. Auto Authority provided a thorough diagnostic and helped to prioritize the repairs to meet my budget. My car is now running better than it has in years.

5.0 star ratingnI highly recommend this company. So many times single women (me included) feel as though we are taken advantage of when having our car repaired especially when you know so little about the actual functions of the engine. I was unsure what was causing my car to sputter and act like it was going to stall out but they guys and gals not only did a thorough inspection, they kept me informed. They told me there were several codes but then told me what were the most important repairs. They never made it seem as though if I didn't repair something that it would be inadequate. They informed me of the item(s) that were necessary and which ones would be able to wait. I felt completely confident in their ability to get me up and running so I could start my new job. They were honest with their billing and it actually ended up costing less than what they originally quoted me (almost unheard of these days)! During the pandemic they had all the necessary safety precautions in place. They picked up and dropped off my car for me at my home and when I got into drive it I could actually smell the disinfectant. Brian (who I spoke to most frequently) and everyone I had contact with were friendly, listened to my concerns and did everything they could to ease my anxiety about having my car repaired along with being quick with the repairs to accommodate my circumstances. I was 100% satisfied and will definitely return to have the additional repairs done along with routine maintenance or any time I run into car issues!!! Thank you everyone for changing my mind about the car repair industry!

I always recommend Auto Authority to my friends and family! I have used a couple other shops in Oshkosh and have never been satisfied - they were either extremely expensive, rude and unhelpful, or both. Working with Auto Authority is a breath of fresh air and they have been nothing but helpful and friendly. I have taken 4 different cars to them all for different things and they were always able to fix my problems quickly and for a great price. Their customer service is impeccable and I will continue to go back for regular maintenance and repairs.

I called and got in right away. I had an oil change & tire rotation and it was completed within the specified time frame. They also offer to give you a ride if you need it, but I'm within walking distance. I trust Auto Authority to do a good job and I use them for my business vehicles. Thanks for a great job again!

These guys (and gals) ROCK! They pick-up my pickup and redeliver it...Always honest, efficient and have saved me troubles and money by knowing the Technical Bulletins better than the GMC dealership. Nice.nKeep up the good work!