Map
Detailed Information
- Place Types Atm
- Address 3131 Dr. M.L.K. Jr Blvd, New Bern, NC 28562, USA
- Coordinate 35.1012292,-77.0901042
- Website https://locators.bankofamerica.com/nc/newbern/financial-centers
- Rating 2.1
- Compound Code 4W25+FX New Bern, North Carolin
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Reviews
I've been banking with Bank of America for over 42 years, back when it started as the Bank of Asheville. What happened?!? When I called today to make an appointment to open a decedent estate account (worth a substantial amount of money), after several different tries, I never did talk to a human being. I don't feel comfortable making an online appointment.nI know that we are all concerned with the COVID pandemic, but these shortened hours and inaccessible associates can't be good for business. I get the feeling that BOA is trying to save a couple of bucks, closing on Wednesday and shortening their other weekday business hours.nPlease, BOA, contact me to show me where I am wrong. BTW, I brought this decedent estate account to BB&T (now, 'Truist'). They answered on the first ring, and scheduled my appointment within five minutes.
If I could change Banks I certainly would. I don't know why BOA even tries to pretend they have a presence here. Boa is using our money and certainly owes us at least a minimum of service. Which at present they are certainly not doing
Location has shown open on website but is closed when I arrive. Have waited 10 days to complete a transaction. Just found note on door suggesting I drive 45 minutes away to complete my banking. Time to look for new bank in New Bern!
Walk-in banking services have not been available for the last five months, since COVID started. Drive thru is not openly regularly and has shortened hours when it is open. I'm taking steps to move my accounts to another financial institution.
Closed on Wednesday, returned on Thursday, only one drive thru window open, vehicles backed up. I left for an appt and will return a third time. Only one BOA in town. Does not appear to be customer friendly any longer.
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