E-Z Way Auto Sales, Inc.

Went by just to look and was talked into submitted a full application. They took the keys for my trade in and basically disappeared with no explanation of where they were. My husband ended up tracking them down and getting the keys and we left. Two days later spoke to a sales person on the phone who spoke to me in a VERY degrading manor. I will NEVER buy a vehicle there and Will tell everyone I know to stay away!!!! RUDE!!!! My credit isn’t terrible so I ll just wait a couple months and get a loan with my bank and get exactly what I want!!

Great selection! Great service! Go see Alan at E-Z Way Lincolnton - he’s the best!!

From start to finish it was exactly as we agreed upon, the Mercedes was as described I drove 2.5 hrs to get there and the only hold up was the printer.nEveryone was very professional and accommodating, great experience, Thank you.

Recently visited the Hickory, NC location. Prior to that the Morganton, NC location. Both locations, asked to see a particular vehicle. Both locations there was a reason not to help me with the selection. After making an appointment with the office, went to the Morganton location and waited for more than 2 hours, just to find out that the vehicle was placed in the shop for repairs without any notice to my arrival. No one would talk to me about this until the manager came back from lunch. Then the salesman actually thought that it was funny that I wasted my Saturday at the location looking for a truck they didn't have available. After talking to the office about the situation, they checked into the claim and found out what was going on. They offered me a chance to go to a different location and set up a appointment with the Hickory lot. Went there for an appointment and arrived 30 minutes early and waited again for another 2 hours. They had taken my keys to check out my trade, but never talked with me until I asked for my keys back. This is when, the guy claiming to be the manager, told me that I could look at a truck but couldn't test drive it. What is that... After finally getting my keys back and talking with this person, not the person that the appointment was scheduled with, he said that he had me approved for finance but I hadn't picked out a vehicle. What the deal. Just wanted to let anybody interested, go to a different car dealer. One that wants to help you, not try and sell you what they want to get off their lot. Never before have I ever been treated like an idiot, both locations treated me like I was stupid and couldn't make up my own mind. Guess I'll check with the local sheriff office and see about getting them investigated for swindling people. Makes no sense in what they do.

I was in need of a 4x4 due to living in the mountains. Stephanie went above and beyond her duties to ensure I would get a truck that I love! Thank you for your outstanding service ❤ufe0f