Map
Detailed Information
- Place Types Meal delivery
- Address 800 Fairview Rd Ste C3, Asheville, NC 28803, USA
- Coordinate 35.5720087,-82.5051212
- Website https://locations.papajohns.com/united-states/nc/28803/ashevill
- Rating 3.6
- Compound Code HFCV+RX Asheville, NC, USA
Photos
Reviews
Pizza is always good, but this location has serious management issues. Seems to always be understaffed causing delays in estimated times and less than optimal customer service. Closed at odd times and on odd days. Seems like this is a part time business....who has ever heard of that with a pizza place. Website currently says temporarily closed ......... without a message on the answering machine with an explanation. This franchise needs to be pulled from them and sold to someone who will run it like every other Papa John's.nnUPDATE: 3-1-21 This location has closed. Sign has been taken down and building is empty. Hopefully another one will open up on this side of town.
DO NOT ORDER FROM HERE!!! They where 50 mins behind on order on a Saturday night! They did not notify us of any delay. The app said it would be ready in 15-25 mins. When we arrived they wouldn’t come to the window to even see if our order was ready. We had to ring the bell multiple times before they would come. We ordered the pizza at 6:35 & received it at 7:35. Not acceptable. Do not order from this location!
I've been ordering here almost daily since the pandemic started, and I haven't had any complaints so far. They actually put discounts on things without being asked, I think there's pretty much a deal for any combination of pizzas, which makes it easier for me because then I don't have to adjust what I want to meet some criteria for a deal.nnI would like to say that usually there's only 2-3 people working at a time, and just from observing outside the windows it looks like not everyone can do everything inside. There's usually one person, I'm guessing a manager, who rushes around between making pizzas, taking them out of the oven, and handing them out to us customers.nnNow usually things go fine, but there are times I'm waiting outside like everyone else and other people are calling the store being rude to the staff? Do you guys not see them rushing around to get things done? I say make it as easy as possible for them, making it harder isn't going to help
At in at the motel in Ashville. Pizza was still hot when we got it and was delicious.
Worse service, call them and they put you on-hold and never pick back up. You waste 32 minutes and they have to hang up and call back and go through the same thing with the same result.
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