Jack Smith's Transmission & Automotive Service | Auto Repair Asheville NC

Jack's was hands-down the BEST mechanic shop I've been to. Kerry took extra time and effort to keep me updated every step of the process and explained everything extremely well so I understood the repairs performed. Super friendly and amazing customer service!

Fantastic experience with Jack Smith's Transmission and Automotive. My partner was traveling through Ashville on a road trip when some car troubles popped up. I searched Google for a mechanic with good reviews and Jack's had the most authentic positive experiences - for good reason! They got her in quickly and were honest in their diagnosis. She raved about how kind they were and how authentic and genuine there service was. They even put the car back up on the lift to show her what they did and what they were seeing. Highly recommend them. No upselling, very trustful and honest. Very kind and pleasant to do business with! Thanks for helping us out Jack's Transmission and Automotive!

Friendly, honest service at fair prices! My little Corolla had sprung a bad oil leak that was messing up all sorts of stuff under the hood. Tom fixed it right up within a single day and kept me posted the entire time about what he was doing. He reassured me that everything he fixed or offered to fix was stuff my car had needed for a while. It runs better than it has in years now. Thank you all so much for your help!!!

Went to get my clutch replaced, had to bring my car back 3 times because they could not replace a CLUTCH at a transmission shop. He wont just give me my money back and says I have no proof that the clutch over heated and cause me to wreck and have a neck whiplash. The proof of bringing my car back 3 times and they said they were done the 3rd time I asked the owner if he drove it for more than 30 mins to assure it will not over heat he said “no need to there was no hiccups” (after the 3rd time fixing it)

Tom and his team at Jack Smith’s are really terrific to work with; straight forward, good follow up and communication, fair prices, very responsive. My first time there, and they figured out the strange sounds were from a failed transmission mount. They ordered the part quickly, changed the low oil too, for a very reasonable price, and in 24 hours I had my car back in tip top shape. Great folks too! I will take my car there with any issue from now on. Love these people.