U-Haul Moving & Storage of Hattiesburg

Lisa Hayes is one of the rudest and worst service people I have ever met.. I was buying my propane and renting Uhaul trucks there and right off the bat I could tell she would be hard to work with but after filling my tank a few times and one truck rental I just couldn’t handle her attitude and utter misery for her job there and I WONT be back.. I will drive across town to 7th street location from now on just to avoid the “propane nazi”!!!

I needed to fill my propane bottle so i pulled it around 10:38am ..pulled over by refilling tank got out an walked in the front door and the lady behind the desk looks at me an says u need gas before I could even say anything she shakes her head IM NOT !!!! Going outside to fill anymore bottles !! So needless to say i will not be going back there for anythingnnIt would not let me give 0 stars

Joe did a quick job of filling my butane tank before the hurricane comes.

I WILL NEVER RENT FROM U-HAUL EVER AGAIN! I RENTED A NEW TRUCK FROM THEM AT THIS LOCATION AND THE TRUCK DECIDED NOT TO START UP ON ME . I WAS TRAVELING TO WHERE I WAS MOVING TO. STOPPED AT THE SERVICE STATION TO GET A FEW ITEMS . WHEN I GOT BACK INTO THE TRUCK IT WOULDN’T START. IT SOUNDED LIKE IT WAS FLOODED. SO, IT TOOK ALMOST THREE HOURS BEFORE IT STARTED. WELL AT THAT POINT. I HAD TO CALL MY HELP, AND LET THEM KNOW I WASN’T GOING TO MAKE IT DOWN. SO, I HAD TO COME BACK TO HATTIESBURG. I CALLED THE OFFICE AND EXPLAINED TO THEM WHAT TOOK PLACE AND THEY TOLD ME TO CALL ROADSIDE AND I TOLD THEM I WAS BACK HOME. THEY SAID FOR PREVENTION SO THAT IT WOULDN’T HAPPEN AGAIN.nnWELL IT TOOK ROADSIDE 5 hours to get to me. When the guy came he did a diagnostic test and then he took fuel from the fuel line. He stated that there was a lot of water in the fuel. We took pictures. IN CLOSING THIS ACTUALLY CAUSED ME TO LOSE THE APARTMENT LEAVING ME NO WHERE TO PUT MY FURNITURE AT!nI eventually had to rent one of their storage unites that is the worst I’ve ever seen. I was forced to rent from them otherwise they were going to take the truck. Well they did not want to own up to the problem with the truck, even after I sent them the picture of the fuel. Dick Porter who is the president of Uhaul in Mississippi refused to even acknowledge the problem! I lost $1800.00 .nnPLEASE FIND ANOTHER PLACE TO DO YOUR MOVING!!!!!!!! Because if you a major problem and it cost you. You will be up SH@T Creek! The WORST EVER! NEVER AGAIN!

Do not go to this place. Horrible customer service. You may or may not get your reservation. Uhaul. Where you may get a vehicle if we have any even though you have a reservation called an 90 minutes before picking them up confirmed they were there. Rent if you like but be prepared to be screwed