Navigator Credit Union

BEWARE!! DO NOT USE NAVIGATOR!!! These people can’t give you a break during COVID, (plus we just went through a fire and 2 hurricane evacuations when we asked for the 3 month “skip a payment” type help). Just had one lady call and leave a message (totaling in 2 messages from navigator) and when I told her I was calling back she didn’t know why I was calling, and she wasn’t nice on the phone. I was frustrated (but still polite!) and she didn’t do ANYTHING to try to “calm the customer”, (actually became shorter with me) and then right after she gave me the info I needed SHE hung up after telling me to call her!! I’ll NEVER use Navigator again!!

I only went thru The drive thru.the wait was 20 minutes.it not my Bank.only a favor for a friend.

We have been using this bank for years! Most of the ladies know our names and treat us like we are family. The customer service on the phone is also exceptional. Just got off the phone with a lady named Caroline and she was also very helpful.

This Credit Union consistently raises the bar of great customer service. When I go in or drive through they call me by my name without seeing my ID, the ladies here are simply amazing and make me feel like a valued member of the union. I will never bank anywhere else as long as I live!

The employees at the Gulfport branch are awesome!nThe manager Melissa, Erin and the other ladies are so nice I feel like family when I visit the branch!!