CVS

Horrible . I am from out of state & had to get a Covid test before having surgery . First of all, it’s so hard to find a Covid testing place because everything is booked . I was in a frenzy with an Uber driver in the drive-thru. The girl helping me was sooo rude . She said “you aren’t even listening to me” and went off on how I wasn’t paying attention to her instructions as I did the test. Sorry lady. Maybe I was distracted because I a few days ago I signed a paper listing all of the complications I could have from this surgery , including death . Don’t talk down to your customers because you don’t know their story. I won’t even write what my navy seal vet Uber driver said about her attitude. But he was spot on. We agreed that she sure felt empowered by talking down to me like I was less than human. I’m so glad I don’t live here .

Wait times for pharmacy are horrendous. Over 30 min to pick up prescriptions that were already filled. Priority is given to drive up even when customers are in store. This is not to say drive up is much faster. Incredibly poor service to not even acknowledge people while waiting for so long.

I've used this pharmacy for a couple of years now and during which I went through a huge health crisis. During that time, I'd go into the pharmacy to try a new medication almost every week or so. The pharmacist was super nice and always asked me how things were going. During that super stressful and confusing time in my life, it was really great to have someone who made my frequent trips to the pharmacy pleasant. Now that I'm in better health, I still use them for all of my regular prescriptions.

I used this CVS for a year and loved it, but it has gone downhill. The pharmacy staff member this morning was so rude, she brought me to tears. The pharmacy had made a mistake, and rather than own up to it, she immediately began to condescend me and talk down to me. She was hurried and rude. I did escalate this to higher management to be resolved. If you are looking for compassionate care and a bedside matter, skip this CVS.

Was sent here to pick up med from another store cause they were the only one that had the meds after driving 45 min to get there. The Pharmacist said that they did not have the medication and it was a system error. I went back to the other store had them transfer my medication to a Walgreens but could not because the medication was already filled at the location where I just left where they said that they didn’t have it.