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Caliber Collision

S31W24601 W Sunset Dr, Waukesha, WI 53189, USA

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Detailed Information

Place Types Car repair
Address S31W24601 W Sunset Dr, Waukesha, WI 53189, USA
Coordinate 42.9877018,-88.239653
Website https://calibercollision.com/locate-a-caliber-collision-center/
Rating 4.4
Compound Code XQQ6+34 Waukesha, WI, USA

Openning hours

Monday 7:30 AM – 5:30 PM
Tuesday 7:30 AM – 5:30 PM
Wednesday 7:30 AM – 5:30 PM
Thursday 7:30 AM – 5:30 PM
Friday 7:30 AM – 5:30 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

George (09/10/2020)

Just a quick shout-out to the Caliber team...especially Katy P. Katy was a joy to work with. She was extremely professional and in constant contact with me throughout the entire process from scheduling the estimate to entire completion of a $5,200 repair. The car looks great. I will definitely be recommending Caliber to my circle of family and friends.

Ariel Schoeninger (11/10/2020)

I had to have my rear bumper repaired. I searched for an auto body repair shops near me and Caliber Collision showed. I called late in the day, late in the week. Not only was their customer service top notch, scheduling an appointment was simple and convenient. I was able to drop my vehicle off the night before and was called the next morning advising me of what to expect throughout the repair process. Then, much to my surprise, I was called and updated as promised! Two days later my vehicle was ready and not only was the repair done and looked seamless, my vehicle was fully detailed - inside and out! Not that I ever hope to have a vehicle repaired again, but if I needed to, I'd come here hands downnn*I just re-read this before posting and it totally sounds made up. I promise you, I'm just a happy customer :)

PBT Transportation Group (10/13/2020)

Best auto body experience I’ve ever had. They made my van look better than the day I drove it off the dealers lot. I am more than satisfied with their work.

Cathy Bellovary (09/28/2020)

The staff was wonderful to work with. Friendly and knowledgeable. Convenient location. They kept me updated on progress. The completed work was well done and finished in a timely fashion. I would highly recommend them.

Elizabeth Zilinskas (08/25/2020)

Absolutely THE WORST! Buyer beware.nI will never return to this location. Hopefully this location is not representative of the entire company. I’d rather pay out of pocket to go somewhere with some kind of customer service and knowledge of 2020 vehicles. I now have to bring my 4Runner to the dealership. Don’t say I didn’t warn you...nnUpdate: after bringing my 4Runner to the Toyota dealership because caliber finally realized they cannot calibrate the car- the Toyota tech said our front sensor panel is cracked- it was not cracked prior to bringing it into caliber- I know this because there were no lights on on our dash and now since the vehicle has left calibers hands, the lights won’t go off... now I’m left with a $900 plus bill because of calibers unknowledgeable staff.nI am reaching out to them to discuss and will update with how they handle this customer service nightmare.nnFinal update: I got in touch with the regional manager, Brian. He was very professional and had great customer service! He managed this issue right away! Thanks Brian. Because of him, I may change my mind and go back. He really knows how to manage issues and really listen to his customer .

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