Byrider Monroe

Well it took longer than I would have liked to get all the paperwork handled due to a little miscommunication, but all the people were courteous and helpful. And with a 2 year warranty and some free oil changes, I'm pretty happy.

Mr. Johnson was a good person, very helpful and had a good communication. He helped me a lot.

Very rude they seemed like they didn't want to help someone and just very unprofessional there will not recommend anyone to go there

What all do you need for a down payment?

Ok so I got a car from here March 2017, because that's what my money could afford and they where willing to work with me. I paid my note on time every month never missed a payment, every time something went wrong with that car I had to pay to get it fix they always say it's a soft part and it's not under warrant. Fast forward my car broke down September 7, 2018. I had it towed to my house. On September 10, I called the office and explained what was going on with the car,they gave me hell finally they agreed to have it towed to the shop. Days went by i called to see did they find out the problem gave me the run around, so I went up there on thursday after 4pm, I had to agree to pay for them to find out what the problem was $100.00. The next day which was Friday day I get a call at 9am saying the motor was gone .ok. Monday morning i called to speak with the g.m, I was told that he was on vacation till thursday, so Thursday I called my sales rep and explained what happen with the car, he placed me on hold, came back to the phone and said that he'll call me back tomorrow and explain what they was going to do. About 10 minutes after the call he called back saying that I'll have to pay 700 hundred dollars for some kind of tax, I told him I don't have that much I had 400 dollars he said ok he'll call me tomorrow. The next day came no call I called him, he said it was nothing they could do but I could apply for a car with K&R automotive. At this point I'm discouraged. I go up to the office we did the paper work gave all my information, I have hope NOW. Here's the kicker John wants to talk i go in his office he give me to options I can pay 1300 for a motor are I can go with K&R something about trading my car off but he also said that i will be responsible for some of the money that I owe on the car. They said it will take a couple of days to get everything together. The next week the guy from K&R called asking did I have money to put down I told him I have 400 dollars but I need that for insurance he said ok Ill call you back I'm trying to help you. Never called me back. Days later my sales rep called saying I need to go to pelican credit and apply for a loan, that fell I need a co signed I called and told them and ok was all I got and haven't heard from them. Someone from Cnac called about a payment I explained to them they hot very nasty and told me bye. I been without a car since September 7 and no loner was offer are nothing. It's sad that I'm a faithful paying customer and got treated like that. Now I'm without a car and my credit will be messed up and I've lost money. Oh and they have a package where you can get liability and pay them insurance for the car, I had that and I paid 39.99 every time i paid my car note, which was bi-weekly. I'm Cierra Coleman.