Planet Fitness

The facility is fine. The policies are terrible and I honestly regret ever signing up for this membership. Just know that if you ever need to cancel, you'll have to go in in person, regardless of why you're cancelling. And they'll likely charge you a fee and make it as complicated as possible. I rarely leave poor reviews, but my experience with this membership has been horrible at two different locations and their policies are absolutely stuck in the 80s. It's not worth the hassle.

This place is only out to take your money. Even during covid they have very poor communication for billing and customer service inquiry. I am done and will let anyone else know who decides to go this route for fitness. To take a second look at the terms. They do not aware you of when your yearly membership fee is coming out. They just automatically take it. They care nothing about their customers and are more about money.

Tried to cancel members like 2 years ago and they said it was canceled but they have still been charging me. They say you have to go in to cancel but my health wouldn't allow it till after they unfroze my account when the manager or whatever she is (Julia) canceled my membership on the phone just now. Why could they not do that before?!? I have already contacted my attorney because they are taking advantage of people who are having health problems. This is ridiculous. I am going to sue them unless they refund ALL MY MONEY THEY HAVE BEEN STEALING!

Fantastic, clean, inviting decor, live the hydromassage bed.. unbelievable

It was nice, clean, friendly plus everyone had on mask and was socially distancing.