Family Dollar

This is my 3rd time coming to the store and seeing the manager be rude and unprofessional to her employees and I can’t take it anymore. My last experience was when she yelled at her employee who was in the back to help someone out the door and to the car with their items. She called him 3 times in a row as if he would mysteriously fly from the back in 2 seconds. This whole time she is at the register with a line forming as she halted from proceeding with checking me out. He went to ask the lady if she needed help and she didn’t. He came back in the store and stated she didn’t need help and the manager scolded him for not coming sooner which would of been humanly impossible. She spoke to him in an unprofessional manor as if he was her child. This particular employee is always very nice and greets me even when he is stocking.nnA different day I was buying batteries and the lady at the register asked me if I found everything ok, I said yes. She then told me about a deal that would of been cheaper on my items. I was very happy that she enlightened me and went with the deal. I told her she was really good at her job and refreshing. She gave me a big smile and said thank you. I asked if her manager around and she pointed her out. I then proceeded to tell the manager about the deal she helped me with and told her she was refreshing and made a joke saying she needs a raise while I laughed. She looked at me like I was crazy and said “ok” and continued talking about personal business with a customer(which she clearly knew) almost blocking the front door. I couldn’t believe her facial expression and her dismissal of me praising her employee.nnAnother time I’m not sure what the problem was but I walked into the store with her yet again yelling at another employee. Is this lady ever in a good mood? No one should talk to their employees in this manner which is why I will never go back to this store again.

Always have more than I bargain for. Store qas in disarray, as always, great customer service

Sold a defective product, would not exchange or refund.

I ran into the store to grab a few items and needed to use the restroom. When I asked an assoicate named Billy at the cash register where the restroom was, he replied we don't have a bathroom. How can that be, when the people that work here need to use it. I asked another young lady where is the bathroom, stated her name was Shelly and said we don't have a bathroom for the public. So you can take me money at this location but I'm not good enough to use the bathroom? That doesn't make any sense and this is bad customer service. I will be leaving a complaint with corporate and will no longer shop here.

Death Trap..Trash the store is in organized stock and supplies are all over the floor. Rude light skinned lady at front check out on her phone snapped because I asked her a question while she was at work. Please dont bring your children in here they may get hurt. Stuff all over the floor every where. When did pushing a shopping basket through the store like you are on America Ninja Warrior became a thing? Enter at your own risk