Daytona Kia

I love daytona beach Kia. Upon purchasing my new vehicle from them, I really felt comfortable with all personal and salesman. They offer a more then exceptional vehicle that can only be described as very impressive. I’ve always owned Honda’s and Toyota’s and just being exposed to what Kia is doing as a company right now I can only say other car manufacturers need to be on their guard with this rapid success in quality and precision from Kia.. I will continue to be a fan.

Beware!!!! Please do yourself a favor and have any vehicle you buy from here checked carefully!!!!! We bought a 2012 Kia Soul about a month ago. Our salesperson, Brian was very nice. The car was in good shape not bad mileage. Price was a bit high. When looking at the tires they appeared to have lots of tread left and seemed good quality. Brian commented that they were great tires. After purchasing the vehicle, I noticed it pulled a bit to the right which I did mention to Brian. I understand that when you buy a used car there will be a few minor things you may to to take care of. After a few weeks, the pull to the right got worse so we brought it to a mechanic we had used for several years. It was then we found out that one tire had 3 plugs in it (2 in the sidewall), and two other tires had nails in them as well(again in the sidewall). I didn’t mind paying slightly above cost for a used car, but now having 4 new tires and an alignment due to tires with nails and plugs that were not visible without being on a lift that is unacceptable. I went in and tried to speak with sales manager, Tom. Brian had let him know the issue. He came up to me basically shaking his head no and saying they are wholesale cars and they are what they are. I wasn’t looking for them to cover total cost, but something to show good faith, however it was clear that Tom wasn’t interested in even having a conversation. Last time I buy a car here!!!

Have had an awful experience! Started with my Kia Optima engine dying without warning on major highway. Engine was on recall. Got towed to this location. It’s been a nightmare ever since. Haven’t even started working on my car a month later. Have had run around conversations. Still no answers when I will be getting my car. Very dissatisfied.

I have repeatedly asked several staff members i.e Eric, Ross, Dani (female) for the documents I signed concerning my car. I guess once you get sold a car your no longer significant. The Kia itself is great but the customer service here is more like a bother to the staff members specified than an actual part of their job. I’m not asking to be catered to I’m just asking for paperwork.

I was happy at first of getting a kia rio 2020. February 17,2021.They rush me and my fiance to get car. We don't wanna get the we just out looking looking at car for tax season.so i can find want car dealer i was going to deal with. I can't find a co signer to keep the car. I had to return it today.April 2,2021. I now don't have transportation to work. So don't purchase a car from Daytona Beach Kia they are crooks.