Map
Detailed Information
- Place Types Car dealer
- Address 1100 Rinehart Rd, Sanford, FL 32771, USA
- Coordinate 28.7928545,-81.3425895
- Website https://www.mercedesbenznorthorlando.com/?&utm_source=local&utm
- Rating 4.4
- Compound Code QMV4+4X Sanford, FL, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 4:00 PM
Photos
Reviews
Just the Customer Service alone is exceptional, I started off buying parts and feel like I made great friends at this location (not the first location I attempted) Everyone that I came in contact with was so personable from Carlton to Mike in parts, Ashley Crystal, Rick, Tim, Luis( I hope I remembered his name correctly he’s the one who fixed the botched job on my gasket, he’s definitely a master mechanic FOR SURE) I’m sure I’m leaving a few people out but it’s only because everyone was amazing and I wouldn’t second guess driving the opposite skip the Mercedes dealership by my home just to see these smiling faces. I do want to point out that Carlton is the right person for this job because no matter if you spend $65 dollars or $6,500 he’s going to provide the same level of Customer Service and make sure you know exactly what’s going on and try’s to find any and every way to help you, him knowing almost everything about these cars plays a big part and the detailed information he provides let’s you know he loves what he does. I was in and out yesterday Rick checked me in cause I had a really early appointment and I was out in no time and was able to handle my business for the rest of the day car feeling brand new so far and I’m definitely coming back for all my Mercedes needs timely drive or not.
Exceptional customer service and reception while at MB-North. I was able to get in and out without any hassle, the sales rep and general manager were both very friendly and it was by far the best car sale experience I have had over the years. I would to speak to Finance manager about some additional charges which while looking at the contract were optional. Hopefully since it's only been a week they can assist and it would have me give a five star rating.
I have always had an excellent experience at Mercedes-Benz of North Orlando. This time was no exception. I'm not a techie person, and my Mercedes has a lot of toys. When I go for help the service people are just great. They are very patient and walk me through my problem I really appreciate the professional, knowledgeable and kind service. It's great!
I had the Mercedes recall on my 2016 3500 Sprinter-based RV for the diesel issue, and was afraid there would be a backlog. Nope! M-B of North Orlando took me right in, on time, and did a fine job of completing the recall procedure in a timely manner. It was a 4-hour wait for me, but the time flew by easily enough with free coffee and snacks, plenty of TV choices, and a lot of catching up on my reading. And - as always - the folks at Mercedes-Benz were very professional and friendly.
Service was quick. I had a recall on my airbags so I expected a few up charges. When I first arrived I was told I may need a front drivers side tire but all others look good. When I returned to pick up my car, not only did I need 3 tires but back brakes as well. I was given a quote which I am actually considering. Also, in the past I’ve received a great little wash and vacuum at the millennia mall location but Sanford looked like they sprayed my car with a hose and let it air dry, it was not what I’d expect from Mercedes but something about this location was just a different vibe
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