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Artisan Hardware

1060 Spring Creek Pl, Springville, UT 84663, USA

+1 801-698-2641

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Detailed Information

Place Types Storage
Address 1060 Spring Creek Pl, Springville, UT 84663, USA
Coordinate 40.1817399,-111.6252692
Website https://artisanhardware.com/
Rating 4.5
Compound Code 59JF+MV Springville, UT, USA

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Reviews

Frank Franklin (05/08/2019)

After spending some time looking at local options and browsing the web, I settled on Artisan Hardware's sliding door hardware. We are working on refinishing two rooms and wanted to incorporate a sliding door for access to our laundry room (image below). I made my own door but required the hardware for installation. The hardware options, included details, specifications and videos were all extremely helpful. I did have a couple of questions pertaining to finish styles and a response was promptly provided via text. All items were shipped promptly and packaged carefully. The quality of all components is excellent and I could not be happier with my final product. I have already recommended the company to a contractor and would certainly recommend Artisan Hardware again.

Deena Scouloukas (08/13/2019)

The quality of the door looks great. Unfortunately I don’t know what it looks like hanging up because it’s been sitting in my garage for a month and a half. The reason for one star is customer service. When the barn door first arrived I did not receive an extension kit for the barn door track. I called to ask for an extension kit. A few weeks later I receive it and it was not the right track. I called the company and they said they would ship what I needed out. I waited a week and no tracking number or package containing my track. I called the company and was told it was never shipped out and they don’t know why. I finally asked for a manager to clear up this matter and she told me it would be shipped out on a Monday and that I would receive an email with the confirmation and tracking number. I did not receive it so I called on Tuesday and still no tracking number until later in the evening. I’ve yet to receive it. It’s going to take over a week for the product to get to me that’s if it is even correct, fingers crossed. Oh yes, I’ve had to pay the installer for two extra trips for his time that was loss from him not being able to install the door.

Cristian Raducanu (12/14/2019)

The door arrived damaged: punctures from nails, the hardware was not installed properly on the door. I contacted Artisan several times and didn’t receive any response. I do not recommend them

John Steib (02/08/2019)

Very good quality material! Sturdy and Attractive. Instructions could have been more user friendly. The parts list could have been more visible and descriptive. Generally happy with product -