Fitzgerald Countryside Chrysler Jeep

I called and searched just about everywhere for a really good, previously owned Jeep Grand Cherokee. I finally found Rachel T. and she had all the answers!! I had questions about what model Grand Cherokee we would need to tow a pontoon, but I also wanted something that wouldn't be too hard on fuel. (Good luck) But she had the perfect vehicle. We drive over 2.5 hours to see it and loved it immediately! The price was almost $2,000 cheaper than anywhere else with fewer miles and more options! We brought it home just a few hours later and got 24mpg. The entire staff was kind and courteous. Thank you for your knowledge and professionalism with our purchase! Well worth the drive and if we need anything in the future, we're calling you first!

A little back story: I’ve owned a Jeep Grand Cherokee for the past 6 years. It’s been an amazing vehicle and I knew that when it came time to trade her in, I was going to go for another Jeep Grand Cherokee. After visiting 3 other Dealerships and being disappointed and underwhelmed, I finally called Fitzgerald Auto Mall at about 6pm on a Friday. I saw that they had a couple of the models I was looking for on lot. Rachel True answered the phone and immediately made me feel comfortable and not at all pressured. After a short conversation about my wants and needs, I decided to give them a shot. When I showed up, the very first Jeep she showed me- I fell head over heels in love with. I felt listened to, respected, and appreciated. Something you don’t usually get from most car salesmen. Rachel was a class act from start to finish, and made the experience FUN!nThey have no haggle pricing and offered me more for my trade in than any other dealership. They gave me plenty of options for both leasing and financing to fit what worked best for me- not necessarily them.nSince I was there late Friday, we finished the deal Saturday morning. Rachel went over every single feature I didn’t even know my old Jeep had! She knows her stuff, another thing I really appreciated.nEven the finance guy, John, had a good sense of humor and made it all a very easy process. I then rolled off the lot with a brand new, absolutely beautiful Jeep Grand Cherokee Limited X and I couldn’t be happier. I would highly recommend them if you are looking for a Jeep!

I went to buy a Jeep I saw online. Carlos was the sales person that I worked with. ZERO PRESSURE, ZERO HAGGLING. Best car transaction I have ever had in my life. This place is professional! Great sales team. The wonderful lady at the front desk worked for the group over 21 years if that is testament to how they are. Jose Cordero is who you need to ask for if you NEED A JEEP!nnIf I ever need another car I will drive again 4 hours to this place. It is worth the trip and professionalism.

I recently went there to get a Jeep Wrangler and feel in love with the one I got financing on, however a few days later they said that I had a second lien holder on my trade and would need an additional $3000 to clear it up. I never even heard of this lien holder. When I asked for the information John didn’t refused to provide me any information and told me I would have to Google the number. When I contacted that second lien holder they had no information about that. I really got done over on a vehicle I loved. I will not be going back to this dealership EVER.

It is always a pleasure dealing with Jami, Bill and Danielle in service at Fitzgerald's Jeep. They take the time to explain my repairs and always give me a fair price on repairs. Repairs are completed in a timely manner every time. As far as doing business at a dealership, they are the BEST!