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Ferman BMW

31400 US Hwy 19 N, Palm Harbor, FL 34684, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 8:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 12:00 – 5:00 PM
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Ferman BMW
Ferman BMW
Ferman BMW
Ferman BMW
Ferman BMW
Ferman BMW
Ferman BMW
Ferman BMW
Ferman BMW
Ferman BMW
Reviews
Todd Jenkins (03/26/2021)
Overall great experience. This dealership was extremely easy to work with, and Mario, my client advisor, was fantastic. He did a great job of getting the car up to standards before I drove it off the lot. Their attention to detail far exceeded my expectations from start to finish as well. Everyone at Ferman BMW did a great job. Totally blown away with the job they did!
Kon R (03/03/2021)
Took in 2 different cars for service. If I'm there on time, why do I have to wait for 15 min to be seen? First visit, they didn't do my lease turn in inspection that I requested several times. Second visit, they didn't reset my service reminder light and tried to charge me almost $800 for a $50 part and 15 min of labor literally anyone can do. Now the sales side of things: Sales rep didn't know anything about BMW or cars in general. She didn't even inform my wife how to drive a dual clutch transmission properly for her test drive. When I spoke to the manager regarding my lease turn in and buying another car, I was promised a call back after some information was gathered. This was 2 weeks ago and I still haven't heard a thing. I'm going to be trying out the other BMW dealerships even if they are further from my home.nnEDIT: Removed 1 star for the super annoying email and texts begging for a review. Be careful what you wish for.
Duane Kirkland (04/04/2021)
My last trip to Ferman BMW was in stark contrast to all my earlier visits over many years. Previously, fast caring service. This time service was slow and the person whom was assisting me could of cared less. I was totally surprised. I did mention my aggravation to the Service Manager. He took immediate action. Thank you to him, no thanks to the rest of the team I dealt with.
Matt Antonucci (02/23/2021)
We worked with Mario who was excellent. Not a pushy salesman, answered our questions when we had them, showed us great features of the BMW X2 we eventually purchased but never made us feel uncomfortable through the entire test drive/purchase process.nnWe will definitely be back for our next car as long as Mario is there!
Ryan B (02/05/2021)
This was the perfect experience from the start to the end. I found a limited series Mustang that had been there just a few days. I inquired online and was called right away. I set an appointment for when got off work and the car was out front waiting for me. Quick test drive and got to business. I was pre-approved and a low rate, they beat it. They were very reasonable on my trade in and offer. Everyone was very professional. From sales to finance. I'm definitely keeping my business with Ferman, this is my second purchase from this group.
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