Painting Concepts

I'm a bit overdue for this review as they painted our house in March but here goes...they gave us a reasonable price to paint our entire house the regular way and then our front door (only) via electrostatic. Some of the reviews on here are not so good so I was hesitant to hire them but they were recommended by my husband's friend so I decided to contact them about the negative reviews to see how they responded. They were able to assure me in a very professional & thorough response that they would make sure everything was done up to par and I can now say that they exceeded those expectations. The electrostatic door took a bit more time and detail but it looks amazing and we're so grateful for the job done by everyone involved. The painters were always very nice and cleaned up after themselves, there was no mess left behind, no paint spots on the pavers, the project manager did walk-through's as well. Because of the electrostatic door this was about a 5 day job but otherwise, the house (2 floors) was done in about 3 days by the time they did all the details and final walk through. I would recommend this company 100% and if you do hire them and feel unsure about something, contact them respectfully and address the issue or ask your questions. Doing so gave me peace of mind and I have no doubt that they will address anything promptly within the realm of the scope of what they do to ensure customer satisfaction.

Well they did a fair job with the painting, however they did paint over my soffit vents. The more frustrating issue was paying this company for fascia repairs after the painting job. I paid them in June. They postponed then let me slip through the cracks and ultimately mailed me back a check after multiple failed “scheduled” appointments. Months waiting around being told they’ll take care of me. They lie to customers. I understand I am a small fish as a resident in a community they painted, but this is unacceptable. I have heard other residents complain as well. I will do my best to have the community hire another company next time.nnSide note, I told them this is why they had 2 stars and that day they later received a few 5 star reviews.

I have never seen a crew work as hard as theses guys did! When calling the office I received nothing but professionalism! Wow! I never comment on Google but this company deserves a great review

They painted my property with professionalism and the quality was unbelievable! What an incredible company!

The worst customer service. They tell people things and don’t even remember that they are the ones who say it. I was told the subcontracter was two weeks in vacation THE ONLY PERSON THAT CAN DO THE JOB. Then all this woman JACKIE cared about is how many times she called me which I never received a phone call. Why call me with this man on vacation. I called so many times straight to voicemail. What a hot mess. I’m still waiting for this to be handled now because SHE doesn’t know what the hell shes doing they can’t work with my community DR HORTON. All she cared about was arguing with me about phone calls over the phone and NOT fixing this problem.