Map
Detailed Information
- Place Types Car dealer
- Address 735 S Military Trail, West Palm Beach, FL 33415, USA
- Coordinate 26.6668106,-80.1134983
- Website https://www.greenwaykiawestpalmbeach.com/?utm_source=GMB&utm_me
- Rating 4.4
- Compound Code MV8P+PJ West Palm Beach, FL, US
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
This dealership has very poor service drive management. They are left understaffed routinely and cannot handle the volume of customers that visit. In my last visit I personally waited from 9am till 2pm for a callback on the status of my vehicle. I ended up trying to call them and was repeatedly unanswered by the service team. Ultimately the parts department was able to get a service drive team member to answer me however I was told someone would call me back shortly. After waiting another hour I gave up and went to the dealership. Luckily they had completed the work. I will say my service drive technician, Jody, was great. He was honest about my vehicles needs and didn't try to push me into anything unnecessary. It's also worth noting that they do not do courtesy loaners and their shuttle service is hit and miss so you should plan accordingly. Also, other times I've visited here there have been careless errors. One time they left the oil cap lose and another time they didn't put back my fuse box cover. Minor but should have been caught by someone.
Steve Rubin was SO helpful. I’m so glad I got to buy a car with him. He was super patient and helped me find one that was in my price range. I love my new Kia so much it’s perfect. I needed his help a few days after I took the car home and he was more than glad to help answer my questions. I’ve got his card in my car. So blessed. The staff is super quick and have great teamwork. Thank you!
I visited Kia of West Palm Beach today with my daughter and had a horrible experience. As soon as we pulled in and got out the car, this lady named Juliette was standing directly in front of us. I explained that my daughter and I are both purchasing cars. I will have a trade in and she will be a first time buyer. She told me that she has to run our credit and how much are we putting down. She said this is the way this dealership works before we even looked at any cars. We both explained we would like to look first to see our options, however the sales lady Juliette said that is not how you all do business. Then she also added she would prefer to work with my daughter first as she would be a first time buyer. I explained again that we both will be purchasing possibly today if we see something we like. She, Juliette said we should look at new cars only after she takes our personal information. At that point, I told her we both are leaving and taking our business elsewhere. We decided to go to Earl Stewart.
I want to give a great review for Javier. He was incredibly friendly, happy and a pleasure to be around. A total gentleman. He made me feel so comfortable and actually happy to have my car worked on. Rose was also very nice driving the shuttle. However, I did not enjoy her choice in music.
I highly recommend this Kia dealer. Their staff and salespeople are courteous, very knowledgeable, friendly and just great people. My salesperson Juliet was extremely knowledgeable on the vehicle I was looking at. I ended up leasing a Kia Forte which I absolutely love. I wasn't sure at first because I was going from an SUV to a smaller vehicle but it just was perfect. go in and see Juliet or any of the sales staff there.
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