Home United States Florida Emerald Coast Collision Repair

Emerald Coast Collision Repair

129 Hollywood Blvd NE, Fort Walton Beach, FL 32548, USA

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Detailed Information

Place Types Car repair
Address 129 Hollywood Blvd NE, Fort Walton Beach, FL 32548, USA
Coordinate 30.4127652,-86.6061802
Website http://www.emeraldcoastcollisionrepair.com/
Rating 4.6
Compound Code C97V+4G Fort Walton Beach, FL,

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 2:30 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Relentless Life (04/05/2021)

Customer service is a simple thing to achieve. ESPECIALLY in the sense of letting someone know you were not interested in working on their car. It took four calls, one time getting hung up on after the receptionist heard that I was inquiring for the third time. The last time the call was answered by a guy who informed me that they did not handle “business off the street”. I guess meaning if it wasn’t insurance related, they did not touch it. Even when proved to see if it was a concern about money, they just flat refused.for reference, I have a Lotus Elise. Not a cheap car by any means. I purchased it after being in a prior wreck and I could tell that the previous repairs had not been done correctly. This shop claiming they specialize in frame repair, should have been a good fit for the job. Money wasn’t a problem for me, guess it wasn’t good enough for them.nnHad I have been told that on even my second call in, I would have had no issue. Every shop has things that they stick by. No problem, but 3 phone calls with no return call or text, then a hang up and another phone call just to be told to find someone else. Piss poor performance. I have 15 years in the motorsports industry and this might have been the weakest performance of customer service yet.

Ina Slobozian (02/19/2021)

Emerald Coast Collision guys were amazing! They had my truck done after being rear ended, they kept me informed through the whole process, kept me updated , made sure my truck was taken care off. Even went the extra mile and got some of the scratches off with no extra charge. And on top of that had my truck finished 5 days earlier. They were amazing and my truck got fixed and looks better than prior to accident. Great job guys! Will definitely recommend!

Number1 Mann (06/10/2020)

The folks at Emerald Cost Collision in FWB were awesome! I spoke primarily with Emma who was great! She was extremely patient with me on the phone and in emails. She answered all of my questions with kindness and professionalism.nnThe work done to my car was perfect! It looked as good as it did the day I purchased it. You can’t tell there ever was any damage. Also, It was clean inside and out. If I ever need body work done again, I will definitely be back.

Christie Burns (09/11/2020)

They are the greatest bunch of people that perform top notch work!! Always available for questions and updates!! Gary is the best!!!

Patricia Martin (06/17/2020)

This post should be shared with every single vehicle owner on the Emerald Coast. If you need body work and repair, even if you have to drive 2 hours - make the drive to get the best. You will not be disappointed. Ask for Gary Goudelock, and tell him John and Tricia sent you! No, we don't get any kick back. Just extremely satisfied customers!

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