WaxArt Spa

Hi wax art owner!nI am extremely unhappy with your businessnBecause of the fact that your receptionist scheduled a appointment for me and wax art is closed. Furthermore I also received confirmation texts to confirm. I just want the curtesy of letting me and other clients know when you’re open and closed so that you don’t run into any issues like what happened to me today. I’ve been a client of yours for many years.

Luma is the absolute best!! This was my first time at WaxArt Spa and I was very pleased. The woman at the front desk was professional and friendly. Luma did my wax, and not only made me feel comfortable - but she took her time making sure everything was perfect. I would highly recommend this place!

I was there on April 3 /2021I had appointment at 10o’clock and nobody came to open the door I had to delay my other appointment because the people never came in to the office they came at 10:30 to 45 I was very upset because they gave me a price of $45 on my Eyebrow tent And when I was going to pay the lady told me it was $56 I never told her to clean them up and they did it and she had told me that that was included I always go there for everything but I’m very upset now he

I have been a customer of Wax Art Spa for over 5 years. They offer great service packages as well as the latest in facials and skin care.

My last two visits haven't been anything like my first visit. I haven't had the same wax tech since June & I go monthly. Each wax tech I've encountered seems to put less effort into removing the hair. I always leave with many stray hairs. The service was rushed during my last two visits. I don't think I'll be returning.nnUpdate 03/26/2021: I tried giving WaxArt Spa a second chance being that it's local. I made an appointment on Sunday, 03/21/2021 to have services on Thursday, 03/25/2021. As I was on my way to my appointment, I received a call from the receptionist that the esthetician, Carmen had left for her vacation & there was no one else available to offer me services I requested. She also stated that she tried calling me. I work at a facility in which we cannot have our cellphone in the building, yet there was no missed call, no voicemail, or no text message from anyone at WaxArt Spa. I explained to the receptionist that I too was preparing for vacation on today 03/26/2021 for my birthday & this was extremely inconvenient for me. It's difficult to obtain these services as a walk in or same day. I am sure her vacation was planned like mine so she had an adequate amount of time during the week to notify me so that I may reschedule at a different waxing facility. This was very unprofessional on their part. I'm so displeased.