Homestead YMCA Family Center

Great trainers, horrible facilities.nnThe trainers are really good at what they do. I especially like Matt and Yvette, but honestly all of the instructors have been great. The facility also offers a very diverse workout schedule with lots of different activities at different times of day to accommodate different schedules. So I do appreciate that.nnWhere they fall FAR short on expectations is the general facility conditions. Equipment is old and outdated. Many of the machines and spinning bikes need maintenance desperately. The locker room is gross and needs renovations and repairs. The pool seems to be plagued with breakdowns and is rarely open during the hours I would actually want to use it.nnAt the time that I write this, the building has been without A/C for at least four weeks. That's right... FOUR WEEKS (during peak heat of September and October, no less) where paying customers have to work out in rooms where the temps easily exceed 85 degrees, and sometimes are so high that it actually becomes dangerous.nnWhile nice, most of the staff are clueless and can't answer simple questions about why the A/C isn't being properly repaired.nnI'm puzzled as to where all the monthly membership fees are going if they're not being used to maintain/replace equipment and keep the facilities in decent shape.nnI keep toying with the idea of dropping my membership and going to another gym, but it's the excellent trainers that keep me here. If they leave, I'm outta here.

Mrs. Luisa H in room 7 was a blessing to my child and my family. She is the reason he is now an honor roll student in elementary and we still come back to bring her coffee. Worth it!!!

Ishmael from the aquatics department was beyond helpful to my family in regards to water safety and swim team prep. Wonderful customer experience and delightful to speak with!

The soccer is terrible, they don’t give attention to it And my son is not having a great time there.

At first the whole idea of this preschool was wonderful. Everyone seemed nice. Until my son Was Bitten three times and no one did a thing. Every time I complained, they would brush me off like it was not important. Then I took it up to the highest director and she said they have a protocols. My Sons last week showed me what kind of protocol they had. He went from having two teachers almost all the time to having one teacher because they needed the other teacher in another class. When they said protocol for a biter would be to add a teacher it seems like they subtracted a teacher. Maybe many parents do not care to complain or just take the poor excuses those people offer as a fair answer but not me. So thank you for a horrible experience at the YMCA. I will make sure to tell everyone that I know not to take their children there. Not like anybody at the YMCA cares.