CVS

The worst customer service I have ever experienced. If you’re planning on making a quick trip to the pharmacy this is not the place. Whether it’s the drive through or inside the store. Plan to spend at least 45 mins in here. The staff in the pharmacy are EXTREMELY rude and have zero customer service skills. Especially the pharmacists themselves. They treat you like garbage. If I could give it zero stars I would.

1 hr 15 min hold for the pharmacy. thats great

The front staff is always very nice and helpful! This one star is for the horrendous pharmacy staff that is apparently so incompetent they do not know how to answer phones. Anytime I call, someone picks up and then immediately hangs up without saying anything. I recently waited 20 minutes on hold for them to hang up without saying anything. I have experienced better service and less wait times at the fl dmv. The older cashier lady with the gray hair is always so damn rude. I always encourage being nice to your elders but not this lady.

The person that took care of me yesterday 3/19/21 and most of the time I go there for my over the counter medications for example I.B.Guard was Kaylor she is extremely helpful and goesnout of her way when you ask her any questions to provide good customer service she tells you exactly where you can find it and makes things easy for you she is very nice & friendly. I also have to say give Thumbs up for Edward the manager in the afternoon was extremely nice to me and at the same time the other person at the other register at the time they were all trying to help me since I was told off by a customer that screamed at me for offering him my cart that way he wouldn't have to hold the merchandise in his hand since like myself he was a Senior of course much older than myself and I was trying to help. This man was Rude so Loud and told me off saying all I wanted was for him to put the Cart back in place. I then told the Staff this is why this World is upside down people being so rude to each other. When the elderly person left I told him God Bless You Sir and he went off on me cursing in Spanish/Cuban to be exact I then told him off in Spanish and it was so hurtful to me knowing he was from the same place I came from at 9yrs of age and I'm now 64 yrs old Shame on him. Edward came and offered his help to make me feel better and walked me to the car where my little grandaughter was waiting with her grandfather. I was gratefull to the front Staff since Edward & his staff didn't know that I had Open Heart and these situations do affect me and Edward and his front Staff Kaylor went above my expectations. I recommend this particular C.V.S. my son recommended it to me he always takes our granddaughter there to buy her treats for being a good girl. THANK YOU Edward, Kaylor & front Staff for making me feel better. AnaBarbara Marinonnery nice and when the store doe have ig t she is very polite and apologies

Is ridiculous the amount of time you wait in order to p/u meds. Very incompetent